Technical Service Manager

Recruiter:

Communicate Recruitment

Job Ref:

CTE027404/Matth

Date posted:

Friday, November 28, 2025

Location:

Johannesburg, South Africa

Salary:

480 000 Annually

SUMMARY:
We are seeking a results-oriented Technical Service Manager with a strong technical background and a commitment to service excellence. This role leads a high-performing team, driving operational efficiency, optimizing material handling and industrial automation processes, and delivering exceptional customer experiences. Combining hands-on technical expertise, strategic insight, and effective leadership, it focuses on enhancing service delivery and client satisfaction.

POSITION INFO:
Job Description:

Lead, mentor, and inspire a multi-disciplinary technical team to consistently deliver exceptional service. Oversee daily service operations, including scheduling, workflow management, and quality assurance, while building and maintaining strong client relationships and resolving technical and service issues efficiently. Manage departmental budgets, monitor KPIs, and implement initiatives to enhance team performance
Drive continuous improvement through training, process optimization, and the integration of PLC, SCADA, HMI, and automation technologies

Skills & Experience:

Over five years’ experience managing technical or service teams with strong mechanical and electrical knowledge
Practical experience with PLCs, SCADA, HMI systems, conveyors, compressors, and rotating equipment
Skilled in leading, mentoring, and developing multi-disciplinary technical teams
Hands-on experience in maintenance, field service, and workshop environments
Strong communication, problem-solving, and customer-focused skills with a solutions-oriented mindset

Qualification:

Diploma or Degree in Mechanical, Electrical, Mechatronic Engineering, or a related field
Demonstrated experience managing technical service operations in an industrial setting
Strong understanding of PLC, SCADA, and HMI systems in industrial applications
Valid driver’s license and willingness to travel locally and internationally as required

Only South African Residents or individuals with a relevant South African work permit will be considered.

Contact MATTHEW LOUW on 021 418 1750, quoting the Ref: CTE027404.

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