Technical Service Manager

Recruiter:

Communicate Recruitment

Job Ref:

CTE027513/Matth

Date posted:

Tuesday, January 6, 2026

Location:

Johannesburg, South Africa

Salary:

480 000 Annually

SUMMARY:
We are seeking an experienced Technical Service Manager with strong technical expertise and a proven track record in leading service teams. In this role, you will oversee all service operations, ensuring operational excellence across material handling and industrial automation environments. Your practical technical insight, combined with clear leadership and strategic direction, will support reliable service delivery, continuous improvement, and consistently high levels of customer satisfaction.

POSITION INFO:

Job Description:

Lead, guide, and motivate a multidisciplinary technical service team to consistently deliver highâquality service outcomes
Oversee all daily service operations, including scheduling, workflow coordination, and quality assurance
Develop and maintain strong client relationships by resolving technical and service-related issues promptly and professionally
Manage departmental budgets and monitor key performance indicators to ensure operational efficiency and effective cost control
Implement focused initiatives to strengthen team capability, accountability, and overall service performance
Drive continuous improvement through structured training, process enhancements, and the effective application of PLC, SCADA, HMI, and automation technologies

Skills & Experience:

A minimum of five years’ experience managing technical or service teams, supported by strong mechanical and electrical knowledge
Practical exposure to PLCs, SCADA, HMI systems, conveyors, and rotating equipment
Demonstrated ability to lead, mentor, and develop multidisciplinary technical teams
Hands-on experience within maintenance, field service, and workshop environments
Excellent communication and problemâsolving abilities, with a customerâfocused and solutionsâdriven approach

Qualification:

Diploma or Degree in Mechanical, Electrical, Mechatronic Engineering, or a related field.
Experience managing technical service operations in an industrial environment.
Strong knowledge of PLC, SCADA, and HMI systems.
Valid driver’s license and willingness to travel locally and internationally

Only South African Residents or individuals with a relevant South African work permit will be considered.

Contact MATTHEW LOUW on 021 418 1750, quoting the Ref: CTE027513.

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