Technical Administrator - Westlake

SUMMARY:
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POSITION INFO:

Key Results Area:

• Responsible for the co-ordination of Requests for Quotation (RFQs)

• Preparation and control of technical documentation

• Administration of Engineering Queries (EQs)

• Accuracy and integrity of technical data held in the company's Enterprise Resource Planning (ERP), document management systems and technical database

• Coordinate department workflow

• Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business

Person Specification:

• Meticulous with a high degree of accuracy and attention to detail

• Strong communication and interpersonal skills

• Displays initiative, self -motivated and focussed on results

• Possess confidence and authority to obtain information and follow a task to completion

• Applies logic and commercial reason to decision making

• Able to manage competing priorities to commercial effect

• High degree of professionalism and confidentiality

• Accepts responsibility for own actions and the achievement of intended outcomes

• Effective in a team-based environment and in support of team objectives

• Available to work on a full-time flexible basis

Knowledge Skills and Experience:

• Grade 12 supported by demonstrated administrative experience in a technical, engineering or manufacturing environment

• At least 5 years' experience in a similar role ideally in the PCB/ electronics industry

• Familiarity with Computer Aided Manufacturing (CAM) software would be advantageous

• Quantifiable skills in document control and revision management

• Strong administrative and organisational skills

• Excellent written and spoken skills in English

• Proven customer service skills

• Advanced skills in MS Office suite

• Understanding of ERP systems

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