Talent Pipeline Co-ordinator

SUMMARY:
The Talent Pipeline Co-ordinator serves as the operational backbone of redAcademy's applicant pipeli

POSITION INFO:

About REDACADEMY 

redAcademy is shaping South Africa's next generation of role-ready tech talent. We design and deliver QCTO-aligned programmes that connect education to employment, empowering young South Africans to launch meaningful careers in Software Development, Quality Engineering, and Data Science, all while operating inside a live software business environment.

We believe that when training and experience are customised for the role, they have the power to transform lives while creating direct business value. Our team is united by a passion for youth, accountability in everything we do, and a shared mission to build South Africa's tech workforce of the future.

PURPOSE OF THE ROLE 

The Talent Pipeline Co-ordinator serves as the operational backbone of redAcademy's applicant pipeline and academic administration, ensuring a smooth, structured, and compliant journey from application through screening, scheduling, and selection outcomes.

This role ensures that all applicant and learner documentation is completed accurately, timeously, and in full; that applicants remain supported and engaged throughout the selection and onboarding stages; and that internal teams and external stakeholders receive complete and compliant academic documentation.

With exceptional organisational ability, attention to detail, and a passion for youth development, the Talent Pipeline Co-ordinator strengthens academic excellence through structured administration, clear communication, and meticulous quality assurance across all programmes.

KEY RESPONSIBILITIES 

1. Applicant Pipeline Operations & Candidate Administration

• Own and manage the end-to-end applicant pipeline administration, ensuring accurate and timely processing of applications and supporting documents.
• Maintain clean, up-to-date records of applicant progress, evidence received (e.g., videos), screening results, and interview schedules.
• Ensure consistent applicant communication across stages (acknowledgements, outcomes, next steps).

2. Screening, Scheduling & Selection Support

• Serve as the primary point of contact for applicants before interview scheduling through to final selection outcomes.
• Screen applicants fairly against defined criteria and progress eligible candidates to interview scheduling.
• Coordinate interview scheduling and logistics with internal teams and relevant stakeholders.
• Track pipeline quality outcomes and ensure the interviewed cohort aligns to client shortlisting expectations

3. Academic Administration & Programme Operations

• Maintain all academic documentation, including registers, learner files, and QCTO-aligned materials.
• Ensure all regulatory, learner, and programme documentation is completed, quality-checked, and stored timeously and accurately.

4. Reporting, Compliance & Quality Assurance

• Compile and submit accurate reports to management on pre-defined weekly, monthly, and termly cycles during active intake periods.
• Track milestones and pipeline performance, flagging risks early and maintaining full visibility of applicant and learner administration.
• Support internal and external moderation processes and ensure alignment to QCTO, SETA, and internal quality standards.
• Prepare documentation and evidence packs for SETA site visits, QCTO verifications, and audits.
• Maintain compliance across all learner files, assessment records, and programme documentation.

5. Even Support

• Provide operational support in planning and delivering academic events such as Open Days, Demo Days, School Activations and Graduations (±4 per year).

Note: Certain events may take place on Saturdays or evenings.

6. Operational Excellence & Process Improvement

• Continuously refine pipeline and academic administration processes to increase efficiency and improve learner and client experience.
• Uphold redAcademy's delivery standards and contribute to strengthening administrative workflows.
• Monitor capacity, resource requirements, and key delivery indicators, ensuring proactive resolution of bottlenecks.

SKILLS/COMPETENCIES

Mandatory Technical Skills / Abilities required to do the Job

• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to manage academic and applicant data across multiple programmes/ clients with high accuracy and attention to detail.

Personal Attributes

• Exceptionally organized, structured, and detail-oriented that thrives in a fast-paced, deadline-driven environment.
• Passionate about youth development and improving educational outcomes.
• Strong communicator with a claim, solutions-driven approach.
• High levels of accountability and ownership over tasks and deliverables.
• Comfortable managing multiple priorities while maintaining quality and accuracy.
• Energised by teamwork, mission-driven work, and operational excellence.
• Professional, approachable, and empathetic in applicant and stakeholder interactions