Systems Admin Team Lead

SUMMARY:
-

POSITION INFO:

Purpose:
To provide Hardware Maintenance, Server Maintenance, Office Maintenance/Support and Auxiliary
Technical Support Services.

Number of subordinates:
Six (06) employees will report to the Systems Administrator Team Lead

Essential Functions:
Hardware Maintenance:
• Ubiquiti Unifi Network Management setup and maintenance
• Fortinet IPSec/SSL VPN/Routing/Firewall Policy/DHCP setup and maintenance
• Mikrotik Routerboard/CHR IPSec/Routing/Firewall Policy setup and maintenance
• Imaging and deployment of Raspberry Pi's
• Installation, setup and management of Hikvision NVR and cameras
• Troubleshooting hardware issues of IT equipment
• Inverter system monitoring and error reporting
Servers & Maintenance:
• Creating and setting up virtual machines with VMWare VSphere/esxi
• Proactive Windows and Linux VM and Host maintenance
• Maintaining IIS webservers
• Synology NFS backups and data maintenance
• Both off and On premise Active Directory management
• Microsoft SQL database management
• Monitoring MySQL server status
• Monitoring message services
• Maintenance of SQL Databases
• Physical server maintenance at Data Centres Gambling – 0800
Services:
• FreePBX extension management / manage call recordings
• Cloudflare DNS / policy and rule management
• VOIP Phone / Microsip setup
• Smartermail SMTP mailbox creation and management
• Microsoft 365 account administration
• Microsoft Exchange e-mail administration
• Branch infrastructure support (WiFi, network, PCs, cameras etc)
• Footage for security purposes
• New betting platform implementations (retail)
Office Support:
• Assisting staff with IT queries related to their duties
• Assisting with website technical queries
• Anydesk remote support for all staff
• Sourcing IT equipment
• Branch management access (retail pages)
• Turfsport support (Wagering Software Moving events, archives, pending tickets etc)
• Smarttrack, livechat account creation, management and support
• Anti-Virus management and support
8 Postal Address: PO Box 345, Banbury Cross, 2164,
Office Maintenance:
• Microsoft Outlook SMTP account setup
• Microsoft Office setup
• Management and maintenance of all IT equipment
• Sourcing IT equipment
• Installation of new IT equipment
• User software installation
• IT software account management
• Setup of Desktop/laptop for new staff
• Key Cloak
• Manage IT Team & Weekly Roster
• Manage IT Assets Register
• Administering / Maintaining logging BAU logging portal