System Administrator Office 365 - Johannesburg

 

Recruiter:

Complement Recruitment

Job Ref:

SAJHB

Date posted:

Thursday, March 17, 2022

Location:

Johannesburg, South Africa

Salary:

Market Related, Permanent


SUMMARY:
APPLY NOW

JOB DESCRIPTION:

Office 365 System Administrator (L3) – Johannesburg

Salary: Market Related, Permanent

 

Purpose of Position:

 

Complement Recruitment are recruiting for an Office 365 System Administrator (L3) based in Sandton, Johannesburg Gauteng. The is a permanent position, remote, but will require on-site meetings at the office. The company offers a competitive salary as well as Medical aid, Retirement Annuity and Death & Disability benefits.

 

Check out Our Site Apply Directly for this Job by clicking here - Minimum Requirements:

 

  • Matric, IT Diploma
  • South African Citizens only need apply
    • 2-3 Years experience in a similar role within a pressurised time sensitive environment
    • Experience in Microsoft Active Directory and Azure Active Directory administration.
    • Experience in Office 365 Tenant & Services Administration i.e., SharePoint Online, Teams, Exchange Online etc.
    • Knowledge of Microsoft Exchange server, Skype for Business server
    • Working knowledge of Google/MS Collaboration suite and experience in managing Collaboration Technologies
    • Technical troubleshooting and debugging experience.
    • Scripting experience leveraging PowerShell and other programming languages.
    • Experience working with IT Service Management (ITSM) processes i.e., Incident Management, Request

Management, Change Management, etc.

  • Experience working in ITSM platforms i.e., ServiceNow, Microfocus, Remedy, etc.
  • Proficiency in English language.

 

Duties:

 

  • Responsible for monitoring all operational team queues in client ITSM tools.
  • Responsible for working cases assigned to all operational team queues in client ITSM tools.
  • Responsible for monitoring and analysing Office365 environments and services for clients to ensure the highest

standard of customer service in accordance with the client’s values and contractual agreements.

  • Collaborate with teams involved in support processes to ensure end to end delivery of services.
  • Facilitate change by authoring, editing, and revising Knowledge base articles.
  • Report issues and concerns to operational or account management as appropriate.
  • Identify efficiencies and articulate the recommendations for adoption and implementation.
  • Ensure that Client specific policies, practices and procedures are always adhered to.
  • Participate in Review and Governance meetings with the customers and client’s Technical Services Managers

providing input on cases, escalations, RCAs, technical specifications, and implementations.

  • Work with a continuous learning and development mindset.
  • Research best practices in the industry.
  • Run, analyse, and prepare reports on operational team queues in client ITSM tools.
  • Submit ideas on improving existing processes, improving the team’s knowledge and performance.
  • Contributing to a team environment by actively sharing knowledge, expertise, and best practices across the team.
  • Participating as a team member to achieve established maintenance objectives (assuring quality, procedures,

and related work instructions).

  • Support team members in case of problems or escalation.
  • Participate or conduct training sessions with lower tier support groups or newly onboarded team members.
  • Works in close contact with the Technical Services Manager to ensure schedule adherence, attendance, and

punctuality of all account administration team members.

  • Participates as a team member to achieve established objectives, by working in close liaison with the process
  • owner, management team and other project specialists.
  • Working in accordance with the client’s quality standards, procedures, and work instructions.
  • Reporting on progress, issues, and problems to line manager.
  • Giving suggestions to optimize service offered and work processes

Find Us on Social Media

 

Apply Directly on our Contact Form - Attach your Microsoft Word CV, and complete all the required information – Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.

 

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

SYSPRO System Support Administrator: Food Manufacturing
Location: Johannesburg
Salary: 35000 Monthly
A leading food manufacturer and distributor of bakery and craft ingredients seeks a SYSPRO systems Application administrator with intermediate ERP skills, strong problem-solving ability, solid business process knowledge, and a willingness to learn and apply new systems. Reporting to the IT Manager.
17 days ago


Recruitment Administrator
Location: Johannesburg
Salary:
Recruitment administrator required to facilitate the successful placement of candidates by supporting the Recruitment Consultant in performing all screening, onboarding and placement duties.  Candidates are required to have a minimum of 4 years' relevant experience in recruitment administration with excellent attention to detail and a sense of urgency.  The role will be based in Greensto...
8 days ago


Time and Attendance Administrator
Location: Johannesburg
Salary: Monthly
We are seeking a detail-oriented and experienced Time and Attendance administrator to support our client based in Lanseria, Krugersdorp, within the plastics manufacturing industry. The successful candidate will be responsible for administering the time and attendance system, ensuring the accurate recording of employee working hours, leave, overtime, and shift schedules to support accurate payroll ...
9 days ago


Accounts Payable Clerk
Location: Johannesburg
Salary:
Are you a detail-driven Accounts Payable professional who thrives in a fast-paced environment and takes pride in keeping supplier accounts accurate and up to date? Join a well-established organisation where your expertise in vendor management, reconciliations, and payment processing will play a key role in maintaining smooth financial operations.
9 days ago


Estate Intake and Reporting Officer
Location: Pretoria
Salary: Market related
To manage the intake, reporting and pre-administration phase of deceased estates.
12 days ago


RISK & COMPLIANCE ADMINISTRATOR
Location: Johannesburg
Salary:
RISK & COMPLIANCE administratorISO | Quality Management systems | Policies & Procedures | Regulatory ComplianceEmployment Type: PermanentDepartment: Risk & ComplianceReporting To: Senior Management / Managing DirectorPURPOSE OF THE POSITIONWe are seeking a highly organised and compliance-focused Risk & Compliance administrator with strong practical experience in ISO systems, compli...
19 days ago


Debtors & Leasing Administrator
Location: Pretoria
Salary: 180000.00 Annually
Debtors & Leasing administrator Jobs Pretoria | Student Accommodation | Property Administration | MDA | Accounts ReceivableDebtors & Leasing administrator – Student Accommodation | PretoriaAre you an experienced Debtors administrator or Leasing administrator who enjoys working with both the financial and tenant-facing side of property management?An established Student Accommodation P...
19 days ago


Finance Administrator: Debtors and Billing
Location: Johannesburg
Salary:
FINANCE administrator | DEBTORS & BILLINGLocation: GautengEmployment Type: Contract / Immediate StartA leading organisation is looking for a Finance administrator: Debtors and Billing to join their finance team on an immediate basis.The successful candidate will support the billing and debtors function, ensuring accurate and timely invoicing, proactive collection of outstanding debt and effect...
22 days ago


PROCUREMENT ADMINISTRATOR
Location: Johannesburg
Salary: Monthly
JNR PROCUREMENT administrator -FMCG OR Manufacturing Industry experience - Jhb/West Rand area, Gauteng
1 day ago


Fleet Control Administrator
Location: Midrand
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.About the YES InitiativeThe President launched the initiative in 2018 and is a partnership with the government and labor department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace opportun...
36 days ago


Create a free job alert for System Administrator Office 365 - Johannesburg in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions