SUMMARY:
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POSITION INFO:

Student Liaison Advisor | Pretoria | 6-Month Fixed-Term Contract

Are you passionate about education, student development and building strong stakeholder relationships? This is an opportunity to contribute to the development of South Africa’s future tax professionals while supporting the delivery of high-quality education programmes.

The Student Liaison Advisor will provide stakeholder, operational and administrative support across education programmes, with a focus on university engagement, trainee registration, professional examinations, compliance and programme reporting. The role is suited to an organised, service-oriented professional who can manage multiple priorities, maintain accurate records and communicate confidently with a diverse range of stakeholders.

Working closely with universities, students, trainees, workplace providers, supervisors and internal teams, you will help ensure that education processes run smoothly and that students and trainees receive timely, professional support throughout their development journey.

This role offers valuable exposure to professional education, structured workplace learning, stakeholder engagement and the operational requirements of a professional body.

What You'll Do

• Build and maintain relationships with universities and academic institutions.

• Coordinate institutional engagements, presentations and outreach initiatives.

• Promote professional pathways, membership opportunities and education programmes.

• Respond to student enquiries and provide guidance on educational and professional development opportunities.

• Manage trainee registration and onboarding processes.

• Verify, capture and maintain trainee contracts, records and supporting documentation.

• Ensure compliance with relevant regulatory and internal requirements.

• Coordinate registration for professional board examinations and support examination scheduling, communications and logistics.

• Maintain accurate education records, databases and document management systems.

• Conduct routine audits of learner and programme records to ensure documentation is complete and audit-ready.

• Apply sound record-keeping and version-control practices.

• Prepare reports and administrative updates as required.

• Manage stakeholder enquiries and resolve administrative issues efficiently.

• Liaise with trainees, supervisors, workplace providers and other stakeholders throughout the trainee lifecycle.

• Collaborate with the Education Department and other relevant internal teams to support effective programme delivery.

What You Bring

• A diploma or degree in Education, Business Administration, Commerce, Human Resources, Training Management or a related field.

• Two to five years of relevant experience in education administration, training coordination, learnership administration or a related environment, such as a professional body.

• Strong administrative, organisational and coordination skills.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office, particularly Excel, Word and Outlook.

• Strong attention to detail and a commitment to accuracy.

• The ability to build and maintain effective stakeholder relationships.

• Good planning, problem-solving and time-management capabilities.

• A customer-service-oriented approach and the ability to manage multiple priorities and deadlines.

• Professionalism and the ability to handle confidential information appropriately.

Experience working with regulatory or compliance requirements will be advantageous.

What Success Looks Like

• Students, trainees and stakeholders receive professional, accurate and timely support.

• University engagement and outreach activities are coordinated effectively.

• Trainee registration, onboarding and examination administration are completed accurately and within required timelines.

• Education records and supporting documentation remain complete, accurate and audit-ready.

• Compliance requirements and internal processes are consistently followed.

• Reports and administrative updates are prepared reliably.

• Stakeholder enquiries are resolved efficiently, contributing to a positive service experience.