Store Manager (Retail)

SUMMARY:
Durban - Lead a vibrant retail team and drive commercial success in a dynamic, customer-focused environment where your leadership makes a real impact.

POSITION INFO:
Join a well-established retail group with a proud heritage as a favourite neighborhood destination, operating numerous stores that consistently deliver quality products and value to local communities.

We are seeking a hands-on and commercially minded Store Manager to oversee daily retail operations, manage store profitability, and lead a dedicated team to achieve sustainable growth and high standards of customer service.

Key responsibilities 

• Direct daily store operations to achieve sales targets and business growth.
• Manage the P&L, including monitoring cash flows, expenses, margins, and cost control.
• Oversee stock control, inventory ordering, merchandising, and pricing strategies.
• Ensure strict compliance with food safety regulations, hygiene standards, and health and safety legislation.
• Lead, mentor, and train store personnel while fostering an inclusive and high-performance culture.
• Oversee administrative functions, cash management, and reporting to senior management.

• Matric (National Senior Certificate); a tertiary qualification in retail management is advantageous.
• At least 5 years of store management or supervisory experience, preferably within an FMCG or retail food environment.
• Strong commercial acumen with proven experience managing P&L, stock, and sales targets.
• Solid understanding of South African retail legislation, labour practices, and food safety standards.
• Proficiency in Microsoft Office and relevant point-of-sale or stock management systems.

• Highly ethical, honest, and integrity-driven.
• Strong leadership and interpersonal skills with the ability to motivate a team.
• Customer-centric with excellent problem-solving and communication abilities.
• Results-driven, energetic, and resilient under pressure.