Manager

SUMMARY:
-

POSITION INFO:

Are you an experienced retail professional ready to take the next step in your management career? Cash Crusaders is looking for ambitious, results-driven Assistant Store Managers and Store Managers who are passionate about retail, leadership and people development.

Join our team as a Trainee Manager and build on your existing management experience while developing the skills needed to lead a successful Cash Crusaders store. This is an opportunity to grow within a dynamic retail environment that values operational excellence, outstanding customer service and strong leadership.

Key Responsibilities

Store Operations & Sales

• Drive sales performance and achieve business targets.

• Maximise profitability through effective management of gross profit (GP), add-on sales and other revenue streams.

• Maintain merchandising, marketing and operational standards.

• Monitor store performance and identify opportunities for improvement.

Stock & Inventory Management

• Ensure effective stock control and inventory management.

• Monitor stock levels in line with customer demand and sales performance.

• Minimise stock losses and maintain accurate stock records.

Customer Service

• Deliver exceptional customer experiences and promote a customer-first culture.

• Monitor Mystery Shopper results and customer feedback.

• Resolve customer complaints professionally and efficiently.

Leadership & People Development

• Lead, motivate and develop teams to achieve business objectives.

• Manage employee performance and support individual growth.

• Identify and develop future leaders through succession planning.

• Foster a positive, accountable and high-performing team environment.

Administration & Compliance

• Ensure compliance with company policies, systems and procedures.

• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and recordkeeping.

• Maintain high standards of operational control and accountability.

What We’re Looking For

• Previous retail management experience as a Store Manager or Assistant Store Manager.

• A proven track record of achieving sales targets and driving store performance.

• Strong leadership, coaching and people management skills.

• Excellent communication, organisational and problem-solving abilities.

• A target-driven mindset with a passion for retail and customer service.

• A willingness to learn, grow and take on greater management responsibility.

• Willingness to relocate anywhere in KwaZulu Natal.

Working Hours: Retail hours, including weekends and public holidays.

Ready to take your retail management career to the next level? Apply today and join Cash Crusaders on your journey towards becoming a successful Store Manager.