Job Description: Agricultural Store Manager

Minimum Experience

• Proven experience in retail or agricultural management

• Solid understanding of agricultural products and their practical applications

Core Skills

• Strong technical knowledge of agricultural products

• Demonstrated leadership and team‑management capabilities

• Excellent communication and interpersonal skills

• Exceptional organizational and time‑management abilities

• Results‑driven approach with a focus on meeting and exceeding targets

• Effective problem‑solving and sound decision‑making skills

• Ability to manage inventory and operational processes efficiently

• Customer‑service orientation with a focus on building long‑term relationships

Qualifications

• National Senior Certificate (NQF 4) or equivalent

Computer Proficiency

• Intermediate MS Office skills (Word, Excel, Outlook, PowerPoint)

Key Responsibilities (KPIs)

Operational Management

• Oversee daily store operations to ensure smooth, efficient, and compliant functioning

• Maintain accurate records of sales, stock levels, and operational metrics

• Ensure adherence to company policies, safety regulations, and quality standards

Inventory & Product Management

• Manage inventory levels, including ordering, receiving, stocking, and tracking agricultural products

• Monitor stock movement and implement controls to minimize shrinkage

• Provide expert product knowledge and guidance to customers, particularly farmers

Customer & Stakeholder Engagement

• Build and maintain strong relationships with customers, suppliers, and key stakeholders

• Address and resolve customer queries and complaints promptly and professionally

• Promote a customer‑centric culture within the store

Team Leadership

• Lead, motivate, and supervise store staff to achieve performance targets

• Foster a positive, high‑performance work environment

• Ensure staff are trained, supported, and aligned with service standards

Sales & Business Development

• Develop and implement sales strategies to grow revenue and expand the customer base

• Monitor and manage store budgets and expenses effectively

• Drive continuous improvement initiatives to enhance operational efficiency and profitability