Spa Manager

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH002615/Lara

Date posted:

Tuesday, September 22, 2026

Location:

Bela Bela, South Africa

SUMMARY:
Big Five safari lodge in the Waterberg region of Limpopo is seeking a SPA MANAGER to lead its wellness operation

POSITION INFO:
The ideal candidate is a revenue-focused spa professional who thrives on driving treatment sales, retail performance and therapist productivity, while remaining willing to step into treatments themselves when needed. You'll work closely with lodge management to weave the spa seamlessly into the wider guest journey.

Core Criteria:

Nationally recognised qualification in Somatology, Beauty Therapy, Spa Therapy or equivalent (minimum 2-year qualification preferred); ITEC, CIDESCO or CIBTAC advantageous
Massage therapy qualification essential
Minimum 5 years' experience in the spa/wellness industry
Minimum 2 years' experience in a management or supervisory capacity
Experience within a luxury hotel, lodge, resort or destination spa strongly preferred; safari lodge exposure advantageous
Proven track record managing a team and delivering against revenue targets
Experience with stock control, ordering and spa booking/POS systems
Strong retail sales and upselling ability
First Aid qualification and valid driver's licence advantageous
Commercially minded, financially aware, highly organised and a confident leader
Comfortable in a remote lodge setting, flexible with weekends and public holidays

Core Responsibilities:

Manage the spa's daily operations, ensuring luxury standards of presentation, hygiene and treatment protocol
Oversee bookings, therapist scheduling and treatment allocation to maximise utilisation
Take ownership of monthly revenue targets across treatments and retail, tracking performance closely
Design promotions, packages and seasonal campaigns to build occupancy
Recruit, train, schedule and manage the performance of the therapy team
Maintain accurate stock control, ordering and cash-up procedures within budget
Develop and uphold spa SOPs, run treatment audits and ongoing product training
Partner with lodge management to integrate the spa into the broader guest experience
Lead by example, staying hands-on with treatments when operationally required

On Offer:

Performance-based incentive structure
Live-in position with single accommodation and staff meals provided

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