Site Manager – Fuel & Convenience - Port Elizabeth

SUMMARY:

Job Purpose

Key Responsibilities

• Manage day-to-day site operations, including retail, fuel, and food service.
• Oversee stock control, reconciliations, and site cash management.
• Monitor and achieve sales targets and financial objectives.
• Implement and enforce compliance with company policies and external regulations.
• Ensure high levels of customer satisfaction by addressing and resolving complaints.
• Lead, train, and motivate staff to deliver excellent service and meet operational targets.
• Drive promotional campaigns and optimise product displays.
• Analyse performance data to identify opportunities for improvement.
• Support digital and process optimisation initiatives for operational efficiency.

POSITION INFO:

Requirements

• National Diploma in Business Administration, Commerce, Retail Management, or related field (advantageous).
• Minimum of 4 years’ experience in retail operations, with at least 2 years in a management role.
• Strong understanding of financial controls, budgets, and stock management.
• Proficiency in MS Office and retail operating systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to thrive in a fast-paced and customer-focused environment.