Shipping and Customs Manager

SUMMARY:
We are hiring an experienced Shipping and Customs Manager, with more than 5 years in customs, freight forwarding or shipping. A strong understanding of HS codes, customs and SARS regulations required.

POSITION INFO:
Minimum Requirements

• Logistics, Trade, Supply Chain Degree or Diploma
• Solid understanding of HS tariffs and SARS requirements
• More than 5 years in customs, freight forwarding or shipping
• Understanding customs compliance
• Previous experience dealing with forwarders, shipping lines and clearing agents
• Experience using SAP – preferred
• FMCG experience - preferred

• Oversee the planning and coordination of international shipments from booking through to dispatch.
• Secure freight bookings with shipping lines, freight forwarders and transport companies.
• Liaise with warehouse teams to coordinate loading schedules and dispatch arrangements.
• Ensure shipments are prepared and ready for dispatch within agreed timeframes.
• Manage customs clearance processes and ensure adherence to SARS requirements and applicable regulations.
• Verify the correct application of tariff codes, permits and other customs-related requirements.
• Check shipping and customs documentation to ensure accuracy and completeness.
• Investigate and resolve freight, customs and shipment-related challenges that could disrupt operations.
• Maintain effective communication between internal departments and external logistics partners to ensure efficient shipment handling.
• Identify opportunities to improve shipping processes, control logistics costs and enhance operational efficiency.
• Assess freight rates, transport routes and service provider proposals, considering cost, transit times, service quality and operational risks.
• Contribute to commercial and financial decisions relating to international freight, customs and logistics services.
• Analyse freight quotations and logistics expenses, identify potential savings and recommend cost-effective solutions.
• Balance customer delivery expectations and service commitments with budget constraints and practical operational requirements.