Shift Manager - Supply Chain / FMCG / Logistics

SUMMARY:
Join our client, one of Africa’s leading multi‑temperature logistics providers and help them deliver on their Vision: “The Perfect Delivery.” They are urgently seeking a Shift Manager to plan and manage the operational requirements of warehousing shifts at the right cost and at the right quality standards.

POSITION INFO:
Requirements:

• Grade 12 (compulsory) plus a relevant Tertiary Degree; Honours in Business/Supply Chain Management or similar preferred.
• 3–5 years’ experience in Warehousing & Distribution, Transport, FMCG, and/or QRS/Quality Management.
• Systems and tools:
  • MS Office (intermediate or better); Advanced Excel.
  • Advanced experience with Great Plains (GP).
  • Advanced WMS skills.
• Exceptional verbal and written communication (English).
• Ownership mindset, strong attention to detail, and outstanding time management.
• Planning and organisational strength; results‑ and deadline‑driven.
• Problem‑solving ability and a collaborative, team‑first approach.

• Lead a warehousing shift to meet and exceed contractual service levels.
• Plan shifts in advance, aligning staffing and equipment to volume and timing; communicate the plan and report on plan vs. actual.
• Control costs within budget; investigate variances and implement countermeasures.
• Drive procedural and quality compliance (DQSP), address non‑conformances, and reject out‑of‑spec product.
• Ensure complete, accurate shift documentation and on‑time reporting.
• Monitor time and attendance; enforce safety, correcting unsafe conditions immediately.
• Build a high‑performance team: train, coach, hold staff accountable, and resolve issues promptly.
• Champion continuous improvement, living our company values and embedding them in daily routines.

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