Settlements Manager

• Upload settlement files to bank accounts for customer settlements, ensuring payment files are prepared accurately and in accordance with clients’ Service Level Agreements (SLAs).
• Perform daily reconciliation of settlement bank accounts to maintain accuracy.
• Ensure bulk payments from clients are correctly apportioned and allocated to their respective branch accounts.

• Exercise stringent management and control over available credits in bank accounts.
• Ensure that only available credits are utilised to settle clients’ payment files.

• Manage the daily reconciliation of bank accounts to ensure accuracy.
• Oversee the daily sweeping of accounts where applicable.
• Extract, prepare, and allocate monthly bank charges for Finance to import into SAP.

• Prepare funds and ensure branch documentation is completed comprehensively, meeting requirements specified by the South African Reserve Bank (SARB).
• Coordinate arrangements with SARB for the acceptance and delivery of dye-stained funds.
• Manage the reimbursement process with SARB, ensuring the timely transfer of paid claims to clients.

• Maintain the highest level of confidentiality when handling clients’ information, including bank account details and settlement amounts.

• Provide ongoing support, coaching, and mentoring to ensure objectives are achieved.
• Allocate resources effectively to meet operational demands.
• Address and manage underperformance among direct reports promptly and professionally.

• Collaborate with teams across Finance, Marketing, and Operations to align plans with overall business objectives.

• Participate in the design, development, review, implementation, and monitoring of branch, regional, and national safety plans annually.
• Engage actively in company safety forums, including safety meetings and talks.
• Report all safety incidents promptly to the appropriate personnel.
• Discuss safety incidents across relevant levels to promote awareness and prevention.
• Follow up on actions assigned through safety meetings, committees, representatives, or management.
• Attend safety education and refresher programmes regularly.
• Comply fully with workplace safety policies and procedures at all times.
• Distribute safety information as required to ensure awareness across the organisation.

Competencies

• Exceptional attention to detail and accuracy.
• Ability to perform effectively under pressure.
• Strong skills in stakeholder engagement across all organisational levels.
• Demonstrates a high level of commitment, motivation, initiative, and assertiveness.
• Excellent verbal and written communication skills.
• Proficient in administrative tasks, planning, organising, and problem-solving.

Minimum Requirements

• Grade 12 or equivalent qualification is essential.
• A Diploma or Degree in Finance or Accounting is desirable.
• Minimum of five years’ experience in a financial role.
• Proven experience with online banking platforms and bank account reconciliation.
• Previous experience within a Cash Management Centre would be highly advantageous.
• Strong understanding of ERP and accounting software, with SAP experience preferred.
• Computer literacy in MS Office applications is essential, with intermediate proficiency in Excel and Outlook.