Service Designer

 

Recruiter:

Specd

Job Ref:

JHB001506/JJ

Date posted:

Monday, June 13, 2022

Location:

Johannesburg, South Africa


SUMMARY:
URGENTLY looking to fill the role of Service Designer.

JOB DESCRIPTION:

Job Description 
  • 4+ years experience in service design, business design or a closely related field
  • Secondary education in a related field
  • Demonstrates expertise in consulting successfully on large and complex multi-channel projects
  • Highly-skilled in a range of design methodologies such as journey mapping, pattern and blueprint development, contextual interviews, ethnographic observation, diary studies, design workshops, landscape reviews, trend analysis, etc
  • Understanding of information architecture and systems thinking as they apply to the design of a service
  • Leads activities to synthesize data and present insights toward meaningful outcomes.
  • Demonstrates a positive and resilient personality; able to embrace feedback and have a desire for continuous iteration and improvement.
  • Comfortable working in a self-guided manner with the ability to prioritize tasks and manage own time efficiently.
  • Excellent communication and teamwork skills.
  • Deals well with ambiguity, taking smart and calculated risks and supports others who do the same.
  • Effectively able to prioritize and pivot in response to evolving business constraints.
  • A background in Fintech or other financial related products is an asset.
  • Ability to build your own design artifacts such as personas, journey maps, reports, etc.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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