Microsoft SharePoint Developer

Working knowledge of:

• SharePoint Online and/or SharePoint Server administration
• Microsoft 365 services and collaboration tools
• SharePoint permissions, security, and governance
• Power Automate and workflow automation
• SharePoint Designer / PowerShell scripting
• SharePoint site architecture, libraries, lists, metadata, and document management
• Integration with enterprise systems and Microsoft ecosystem tools

Ideal

Knowledge of:

• Power Apps and Power BI integration
• Nintex workflows/forms (if applicable)
• HTML, CSS, JavaScript, and custom SharePoint development
• Active Directory / Entra ID integration
• Information governance, records management, and data protection requirements
• Disaster recovery and backup approaches for SharePoint environments

• Minimum 5 years’ hands-on experience in SharePoint development, configuration, administration, and support.
• Experience in SharePoint Online and/or SharePoint Server environments.
• Experience in Microsoft 365 application environments.
• Experience in workflow automation using Power Automate, SharePoint Designer, and/or Nintex (where applicable).
• Experience in customisation and scripting using PowerShell, HTML, CSS, and JavaScript.
• Working experience in Microsoft-based infrastructure and network administration environments.
• Experience integrating SharePoint with enterprise systems such as Microsoft 365, IMIS, Sage, or other line-of-business systems

KPA / Main Outputs and Responsibilities for this Position:

Platform Administration & Configuration

• Install, configure, and maintain SharePoint environments (Online and/or Server)
• Manage site collections, subsites, document libraries, lists, and metadata structures
• Implement and manage SharePoint services including Central Administration, Search, and User Profile Service
• Manage user permissions, access controls, and security settings
• Develop and deploy custom solutions using SharePoint Designer, Power Automate, and PowerShell
• Collaborate with ICT teams to integrate SharePoint with enterprise systems (e.g., Microsoft 365, IMIS, Sage)
• Monitor system performance, conduct routine audits, and implement best practices
• Provide technical support and training to end-users
• Maintain documentation for governance, usage policies, and system configurations
• Support disaster recovery planning and backup operations for SharePoint environments
• Lead or contribute to SharePoint-related projects, including intranet development and process automation

Security & Access Management

• Develop and enforce SharePoint governance standards for site creation, content management, retention, and user access.
• Administer permissions, group policies, role-based access controls, and security settings.
• Integrate SharePoint with Active Directory / Entra ID and Identity Access Management (IAM) protocols.
• Ensure compliance with ICT policies, information security requirements, audit standards, and data protection regulations.
• Monitor and respond to security vulnerabilities, permission risks, and unauthorised access issues.

Workflow Automation & Integration

• Design and implement workflow automation using Power Automate, SharePoint Designer, and Nintex (if applicable).
• Integrate SharePoint with enterprise systems such as Microsoft 365, IMIS, Sage, and other business applications.
• Support digital transformation initiatives by identifying automation opportunities and improving business process efficiency.
• Assist with data flows, connectors, interface configurations, and system interoperability.

Performance Monitoring & Troubleshooting

• Conduct routine health checks, capacity planning, performance tuning, and environment optimisation.
• Monitor logs, diagnostics, usage analytics, and platform alerts.
• Troubleshoot and resolve SharePoint incidents, defects, configuration issues, workflow failures, and integration problems.
• Escalate and coordinate complex issues with infrastructure teams, Microsoft support, or service providers where necessary.

User Support & Training

• Provide Tier 2 / Tier 3 support for SharePoint-related incidents, service requests, and escalations.
• Support users with site functionality, permissions, document libraries, workflow usage, and platform best practices.
• Develop user guides, knowledge articles, training materials, and conduct workshops where required.
• Act as a liaison between CTIO and business units to translate functional requirements into SharePoint solutions.

Development & Customization

• Design, develop, and maintain SharePoint-based solutions to meet business requirements.
• Create and maintain custom web parts, forms, page layouts, templates, and branding components.
• Use SharePoint Designer, PowerShell, HTML, CSS, JavaScript, and related tools for development and customisation.
• Support the development of intranet portals, document workflows, and collaboration solutions.
• Collaborate with developers and technical teams to deploy and maintain custom SharePoint applications and enhancements.

Reporting & Documentation

• Maintain comprehensive documentation for configurations, workflows, integrations, governance structures, and system architecture.
• Generate reports on usage analytics, compliance metrics, access reviews, incidents, and system performance.
• Support internal audits, ICT risk assessments, backup reviews, business continuity planning, and disaster recovery testing.

Competencies:

Skill

• SharePoint administration and development
• Workflow automation and systems integration
• Problem-solving and troubleshooting
• Information governance and security awareness
• Business analysis and requirements interpretation
• Planning, organising, and prioritisation
• Effective written and verbal communication

Behavioral Attribute

• Results orientation
  
• Integrity
• Analytical thinking
• Attention to detail
• Customer service orientation
• Resilience
• Continuous improvement mindset