Service Department Supervisor

 

Recruiter:

Talented Recruitment

Job Ref:

DBN001763/TK

Date posted:

Monday, January 10, 2022

Location:

Durban, South Africa


SUMMARY:
Service Department Supervisor required to join leading Retailer based in Ballito. Required to effectively plan, control and monitor the performance of the service departments to ensure that they operate at an optimal level.

JOB DESCRIPTION:

Key Responsibilities:
  • Manage Department targets and profitability of all service departments including: Butchery, Bakery, Delicatessen, Fresh Produce, Restaurant
  • Manage stock
  • Pricing and POS
  • Manage Service Department Promotions
  • Hygiene & Housekeeping
  • Staff management
  • Customer service
  • Open and close the store

Requirements:
  • At least 5 years experience in all aspects of day-to-day running and managing of a Service Department / Trainee Management Programme
  • Computer literacy required
  • Industrial Relations experience recommended
  • Matric /NQF level 4 equivalent
  • Tertiary Qualifications in Fresh food management/equivalent
  • Prepared to work long hours (Working Hours – 7am to 4pm. 1 weekend off a month and 1 day a week off in other weeks.)

Knowledge of:
  • Current and future trends of consumers shopping habits
  • The FMCG retail environment
  • Products across all service departments
  • Controls used to maintain ideal stock levels and sales mix during different trading periods
  • Controls required to manage the cold chain
  • Disciplines required to maintain sanitation standards in a fresh food environment
  • Managing human resources as well as industrial relations
  • General management including managing finance/operations/self/staff
  • Legal requirements for fresh food handling

 

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