Service Consultant - Cape Town

SUMMARY:
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POSITION INFO:

Our client, who operates in the records and information management sector is requiring a Service Consultant to join their team.

The purpose of this position is to maintain excellent customer relationships through effective service delivery, with the objective of retaining and growing the defined portfolios

Location: Cape Town

Job type: On-site - Permanent

Duties and Responsibilities

• Ensure that the service offering provided satisfies customers’ needs
• Resolve all enquiries or queries
• Ensure that clients’ portfolios data integrity is accurately maintained.
• Assist with preparing and presenting business proposals to both existing and new potential customers.
• Maintain in-depth knowledge of the organisation’s product and service offerings, including digital, SAAS, and physical solutions.
• Ensure effective management of documentation and records as defined within the customer’s document retention strategy

Minimum Requirements

• B Degree in Sales/ Business Administration/Customer Relationship /Marketing Management
• At least 6 years of solid knowledge of Sales, Channel and Consumer Marketing functions, Logistics or Supply Chain
• Must be highly computer literate
• Must have valid driver’s licence with own transport

.Skills

• Excellent communication and interpersonal skills
• Attention to detail
• Team player
• Good business acumen
• Excellent organisational skills
• Writing & Reporting
• Target Driven

Should meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful