Senior Team Leader

SUMMARY:
Our esteemed client in Claremont Cape Town is looking for a Senior Team Leader for an onsite, fully office-based role. This position will oversee the installation and maintenance of structured cabling and technical systems, including CCTV, access control, alarms, AV systems, and network infrastructure, while supervising technical teams and ensuring quality project delivery.
This role is offered on a 6–12 month fixed-term contract, with the possibility of becoming permanent based on performance.

POSITION INFO:
Minimum Qualifications:

• High school diploma (NQF 4) or equivalent; Technical certifications preferred (structured cabling, CCTV, access control, AV).
• ≥3 years’ experience in installations with at least 1 year in a supervisory/team lead role.
• Proficiency in structured cabling (Cat5e, Cat6, Cat6a, fiber optics), CCTV, access control, alarms, and AV systems.
• Strong knowledge of standards (TIA/EIA, ANSI, SANS) and H&S legislation.
• Ability to read and interpret schematics, diagrams, and floor plans.
• Physically fit for site work (lifting, heights, confined spaces).
• Driver’s license.

• Lead installation teams to deliver structured cabling, CCTV, access control, alarms, AV/TV solutions, and network cabinets per project scope.
• Ensure a ≥95% first-time pass rate on inspections and client handovers.
• Plan and execute installations to achieve ≥90% on-time schedule adherence.
• Test, commission, and certify ≥95% of systems without rework.
• Enforce 100% PPE usage and strict adherence to site-specific risk assessments.
• Maintain ≥90 consecutive incident-free days across projects.
• Supervise and coordinate multiple teams across different sites, ensuring consistent performance, reliability, and high morale.
• Maintain ≥90% task completion rate per technician with no absenteeism or disciplinary cases linked to leadership gaps.
• Submit 100% accurate as-built documentation, including layouts, labels, and test reports.
• Achieve an average client satisfaction score of ≥8/10 for site coordination.
• Resolve ≥90% of site-related issues without escalation.
• Provide clear and professional communication with project managers, clients, and contractors at all times.

• Technical Mastery – Advanced understanding of structured cabling and integrated systems.
• Leadership – Effective team supervision, mentoring, and coordination.
• Quality Focus – Commitment to precision and compliance with specifications.
• Safety Compliance – Strong adherence to PPE, risk assessment, and H&S standards.
• Problem-Solving – Analytical approach to resolving technical and logistical challenges.
• Lean Thinking – Skilled in applying Lean tools to eliminate waste and streamline tasks.
• Communication – Clear, professional engagement with clients and teams.
• Team Development – Focused on growing junior staff competency.
• Reliability – Accountable, punctual, and dependable in project delivery.