Senior Executive Assistant to CEO

Provide dedicated executive support to the CEO, taking ownership of administration, Salesforce management, sales follow-ups and internal coordination.

Cape Town, South Africa | Remote | Full-time, Monday to Friday, 9:00 am–6:00 pm UK time | R30 000 – R40 000 per month

ABOUT OUR CLIENT

Our client operates within the waste management sector, with business activities involving sales, client relationships and business development.

The business requires dedicated executive administrative support to ensure the CEO can focus on clients, sales, relationships and business development while day-to-day administration, documentation and follow-up activities are managed effectively.

THE ROLE: SENIOR EXECUTIVE ASSISTANT TO CEO

This is a senior, administration-focused position providing dedicated support to the CEO and his team. The role requires an experienced Executive Assistant who can independently manage the CEO''s administrative workload, maintain organisation, coordinate activities and ensure outstanding actions are completed.

The position involves extensive paperwork, Salesforce and CRM administration, inbox and diary management, meeting preparation, sales follow-ups, document preparation and internal coordination.

Reporting directly to the CEO, the successful candidate will be expected to anticipate administrative requirements, take ownership of tasks and ensure the CEO is prepared for meetings, client interactions and business activities.

KEY RESPONSIBILITIES

• Manage Salesforce and CRM records, ensuring calls, meetings, opportunities, notes, tasks and client interactions are accurately captured and updated.

• Record actions following sales calls and meetings, schedule follow-ups and ensure opportunities are followed through.

• Manage and prioritise the CEO''s inbox, draft professional correspondence and ensure important communications are addressed promptly.

• Coordinate the CEO''s diary, meetings, calls and appointments, resolve scheduling conflicts and protect his time.

• Prepare meeting documentation, client histories, briefing notes and relevant information ahead of scheduled engagements.

• Record meeting actions and ensure agreed tasks are completed or delegated to the appropriate individuals.

• Assist with client correspondence, proposals, presentations, documentation and general sales administration.

• Maintain a prioritised CEO action list, monitor progress and proactively follow up on outstanding tasks.

• Liaise with internal departments on behalf of the CEO, ensuring information is communicated and actions are completed efficiently.

• Conduct company, client, market and other business research as required.

• Draft, prepare and format emails, letters, reports, presentations and other business documents to a high professional standard.

• Take ownership of extensive day-to-day executive administration, paperwork and documentation.

• Ensure written communications and documentation follow established brand guidelines.

• Anticipate upcoming requirements, identify incomplete administrative tasks and address them without waiting for instructions.

• Support the CEO and his team by ensuring administrative responsibilities are managed and followed through consistently.

ABOUT YOU

• Significant experience as a Personal Assistant or Executive Assistant, ideally supporting a CEO, Managing Director, founder or senior executive.

• Experience managing extensive administrative responsibilities, documentation and executive support activities.

• Proficiency in Salesforce or similar CRM systems.

• Excellent written and verbal communication skills, with a highly professional and articulate communication style.

• Ability to draft polished, professional emails and business correspondence independently.

• Exceptional organisational skills, meticulous attention to detail and accuracy.

• Highly proactive, with the ability to anticipate requirements and take initiative.

• Confidence communicating with senior clients and stakeholders.

• Strong technological capabilities and the ability to learn new systems quickly.

• Comfortable using AI and modern productivity tools appropriately.

• Commercial awareness and the ability to understand the wider business context behind tasks.

• Discretion and trustworthiness when handling confidential information.

• Ability to prioritise effectively in a busy, fast-moving environment.

• Confidence following up with individuals and ensuring outstanding actions are completed.

• Ability to work independently with minimal supervision.

• Strong sense of ownership and accountability.

• Ability to manage paperwork-heavy administrative workloads and maintain high documentation standards.

• Experience within waste management, environmental services, facilities management, logistics, property or a related industry would be advantageous but is not essential.