Sales Executive

SUMMARY:

1. Job purpose

1. Duties and responsibilities
2. New business development

• Identify, prospect and secure new business opportunities within the corporate and commercial market.
• Conduct cold calling, email prospecting, networking and face-to-face client visits.
• Build and maintain a strong sales pipeline of prospective customers.
• Arrange appointments with business owners, directors, IT managers, financial managers and procurement departments.
• Identify companies requiring new office automation equipment, upgrades or replacement solutions.
• Conduct client needs assessments to understand printing volumes, document workflows and operational requirements.
• Prepare and present professional sales proposals and quotations.
• Negotiate pricing, rental agreements and commercial terms within company guidelines.
• Achieve monthly, quarterly and annual sales targets.
• Develop strategies to expand the company's customer base and market share.

1. Office automation product sales

• Sell photocopiers, multifunction printers, printers and associated office equipment.
• Promote managed print services (MPS) and cost-per-copy agreements.
• Identify opportunities to sell document management software, workflow solutions and related IT products.
• Present rental, leasing and outright purchase options where applicable.
• Recommend suitable equipment based on client requirements, printing volumes and budgets.
• Explain product features, benefits, maintenance requirements and service-level agreements.
• Identify opportunities for equipment upgrades, fleet replacements and additional devices.
• Develop recurring revenue through service contracts, consumables and annuity-based agreements.

1. Account management and customer relationships

• Build and maintain strong relationships with new and existing clients.
• Conduct regular client visits and account reviews.
• Identify cross-selling and upselling opportunities within existing accounts.
• Monitor customer satisfaction and resolve concerns in collaboration with internal departments.
• Follow up on contract renewals and equipment replacement cycles.
• Maintain regular communication with clients to encourage repeat business.
• Develop account plans for high-value customers.
• Ensure professional service throughout the sales and installation process.

1. Sales administration and reporting

• Prepare accurate quotations, proposals and sales presentations.
• Maintain an updated CRM system with leads, client interactions and sales opportunities.
• Prepare daily, weekly and monthly sales reports.
• Monitor progress against sales targets and revenue forecasts.
• Follow up on outstanding quotations and pending client decisions.
• Ensure sales agreements and supporting documentation are completed correctly.
• Liaise with finance regarding credit applications, approvals and deal profitability.
• Coordinate equipment delivery, installation and client handover with relevant departments.

1. Internal coordination

• Work closely with technical teams to ensure proposed solutions meet client requirements.
• Liaise with service departments regarding maintenance contracts and service-level agreements.
• Coordinate with suppliers and procurement regarding equipment availability and pricing.
• Collaborate with finance to ensure deals meet profitability and credit requirements.
• Provide management with feedback on competitor activity, pricing and market trends.
• Keep up to date with office automation products, new technologies and industry developments.

POSITION INFO:
Minimum qualifications

• Matric / Grade 12.
• A diploma or certificate in Sales, Marketing or Business Management would be advantageous.
• Valid driver's licence.
• Computer literacy, including Microsoft Office, email and CRM systems.

• Minimum of 3–5 years' experience in B2B sales, preferably within the office automation industry.
• Proven track record of meeting or exceeding sales targets.
• Experience in cold calling, prospecting and new business acquisition.
• Previous experience selling photocopiers, multifunction printers, managed print services or related office technology would be highly advantageous.
• Knowledge of rental agreements, leasing structures, cost-per-copy pricing and service contracts.
• Experience preparing quotations, proposals and client presentations.
• Demonstrated ability to negotiate commercial agreements and close sales.
• Existing corporate client relationships in Johannesburg and surrounding areas would be beneficial.