Sales Consultant

SUMMARY:
About our Client
Our client is a fast-growing fintech company delivering innovative financial solutions in a dynamic and technology-driven environment. With offices across multiple countries, we rely on reliable communication systems and efficient IT operations to support our business growth.
 
About the Role
Our client is seeking a driven and customer-focused individual to promote financial products, convert prospective clients, and deliver exceptional customer service. This role is ideal for someone who thrives in a fast-paced environment, has a passion for telephony services/sales and has an interest in the financial markets, forex, and CFD trading.

POSITION INFO:
Key Responsibilities

• Promote company’s financial products and services
• Perform outbound calls to prospective clients with demo and live trading applications
• Ensure clients always receive the highest level of service
• Consistent follow up with clients via phone calls or emails through the client activation process
• Assist clients with inquiries on the trading platforms, products, onboarding and funding procedures
• Participate in the company’s marketing activities and promotional campaigns for customer acquisition and conversion
• Stay informed about the financial markets in order to spot trends, look for new opportunities and establish credibility with our clients by understanding their requirements
• Assist Compliance with the processing of Know-Your-Client documentation

• RE5 Certification (advantageous)
• Minimum of 1 year of experience in Conversion or Sales position in a related field
• Fluent in English in written and verbal communication
• Eligible to work in South Africa
• Proficiency with MS Office
• Ability to grasp complex concepts quickly, and able to identify key messaging for different audiences
• Independent, self-directed and not afraid to make decisions to develop, execute and deliver on an assigned strategy
• Ability to work and thrive in a high-pressure and fast-paced environment
• Positive attitude, flexible nature
• Ability to work flexible hours
• Knowledge of forex, CFD trading and the markets is desirable