Sales Administrator (Cape Town)

SUMMARY:
Sales Administrator (Airport Industria - Cape Town)

POSITION INFO:
Qualifications 

• Matric 
• A sales or administration qualification would be advantageous

• At least five years proven experience in similar sales administration roles
• Proven experience within an FMCG environment holding both sales and supply chain operation. Experience within a food packaging / biodegradable / compostable food packaging environment would be advantageous
• Proven experience / capability in performing sales and / or administration operational requirements
• Computer literacy in Google Workspace and MS Suite is essential.

• Sales orders – liaise directly with customers (in person or electronically), on all assigned sales orders, ensuring that related operational / administrative processing requirements are performed timely and accurately i.e. produce sales order quotes, capturing order details on relevant internal systems, monitoring and tracking ‘live’ orders etc.
• Consistently communicate with customers on the processing status of sales orders (as required).
• Proactively work with the Supply Chain Function (mainly the CPT warehouse team) to ensure that all sales order requirements are performed timely and accurately – achieving excellent service delivery to customers.
• Maintain filing / records of relevant order documentation as per standard internal processes and ensuring that relevant customer information remains current on internal systems - updating information as and when required.
• Sales process workflows – create / review / maintain / update internal Sales Function SOP’s and standard process workflows. This extends to consistently aiming to improve current internal processes.
• Assist other internal Functions with various sales-related information requests e.g. data gathering, queries / issues / concerns etc. (as required). This extends to ensuring that inter-departmental communication flows consistently remain positive with the best interests of Green Home remaining front of mind.
• Perform any other ad-hoc administration requirements as requested by the Office & Sales Operations Manager or Head of Sales.
• Maintain a positive, cooperative and service-driven approach in all internal and external communications.