Sales & Marketing Coordinator

SUMMARY:
Our client in George is hiring a Sales & Marketing Coordinator to join their dynamic team at the George branch.

POSITION INFO:
Description:

The Sales & Marketing Coordinator will be responsible for supporting sales operations, managing client relationships, coordinating marketing activities, and ensuring accurate administration throughout the sales and relocation process. This role requires a detail-oriented, deadline-driven individual with strong communication skills and a customer-focused mindset.

Responsibilities: 

• Liaise with clients and manage Client Relationship Management (CRM) activities
• Handle sales enquiries and leads on the CRM system
• Explain services, pricing, and additional options (insurance, storage, packing)
• Conduct household goods surveys where required
• Prepare costings and quotations and follow up on submitted quotes
• Compile monthly sales and follow-up reports
• Open files for secured moves and maintain accurate client records
• Handle tender requests
• Perform general administrative duties, including emails, calls, and correspondence
• Support management with ad-hoc administrative tasks
• Claims handling: submission and tracking of insurance claims, ensuring all documentation is accurate and complete
• Conduct marketing cold calls and field sales activities, with monthly reporting to Head Office
• Injury-on-duty registration and related administration
• Manage and maintain various Excel databases, including bordereaux and claims trackers

• Grade 12 with Mathematics
• Valid driver’s licence (minimum Code 8)
• Strong verbal and written communication skills
• Previous sales or customer service experience
• Geographical background and understanding of international relocations will be advantageous
• Computer literacy (Google web-based applications, Excel, and Word)
• Deadline-driven with the ability to assess and streamline processes accurately