Retail Floor Leader – Sandton

SUMMARY:
Help guide the building experience in a creative retail environment

POSITION INFO:

• • Retail Floor Leader – Sandton
    Help guide the building experience in a creative retail environment
    Location: Sandton, Johannesburg | Salary: R8000 to R9000 | Retail hours

    About Our Client
    Our client is a globally recognised brand known for inspiring creativity and imagination through iconic building products. The business offers an interactive retail environment where customers of all ages can explore, engage, and enjoy a hands-on brand experience.

    The Role: Retail Floor Leader
    The Retail Floor Leader is responsible for overseeing day-to-day activity on the sales floor, ensuring a smooth and engaging customer journey. This role plays a key part in guiding the floor team, supporting customers directly, and maintaining high standards across visual merchandising and store operations.

    Key Responsibilities

    • Lead and support the floor team during retail shifts to ensure consistent customer service

    • Monitor floor coverage and ensure daily tasks are completed efficiently

    • Maintain visual merchandising standards across all in-store displays

    • Engage directly with customers to enhance their overall building and shopping experience

    • Coordinate stock replenishment to ensure the sales floor is always well prepared

    About You

    • Previous experience in a retail leadership or key-holder role

    • Strong interpersonal and communication skills

    • Well organised with the ability to multitask in a fast-paced retail environment

    • Enthusiastic, customer-focused, and supportive team presence