Training & Brand Ambassador Manager

SUMMARY:
Seeking a versatile, high-energy professional to bridge the gap between office operations and floor-level brand excellence through leadership and training. Based in Bruma, Johannesburg, and retail locations, within the high end cookware distribution industry, offering R18 000 - R20 000.

POSITION INFO:

Training & Brand Ambassador Manager

Seeking a versatile, high-energy professional to bridge the gap between office operations and floor-level brand excellence through leadership and training. Based in Bruma, Johannesburg, and retail locations, within the high end cookware distribution industry, offering R18 000 - R20 000.

About Our Client

The client is a leading distributor of high end cookware. The business operates with an office presence in Bruma and maintains a Brand Ambassador team to drive retail excellence.

The Role: Training & Brand Ambassador Manager

This role exists to manage the Brand Ambassador team and provide high-level administrative support at the Bruma headquarters. It contributes to the business by ensuring brand excellence on the retail floor through training and promotion while maintaining daily office operations and stakeholder management. The main focus areas include team leadership, recruitment, product training, live demonstrations, and operational support.

Key Responsibilities

• Manage 3–5 years of experience in training, FMCG, or team leadership.

• Direct, mentor, and motivate a team while leading the recruitment process for new ambassadors.

• Conduct product training sessions and live cooking demonstrations on high end kitchen appliances for staff and customers.

• Handle staff-related matters including performance reviews and disciplinary actions.

• Coordinate store promotion days and monitor market trends to provide strategic feedback to management.

• Assist with daily office operations, stock management, administrative reporting, and coordinating deliveries.

• Maintain a full-time presence at the Bruma office on non-training days and work retail hours including weekends.

About You

• 3–5 years of experience in Training, FMCG, or Team Leadership.

• Based in Johannesburg with a valid driver’s license.

• Proficient in the Microsoft package.

• Essential practical demonstration or cooking skills.

• Lively and assertive personality comfortable reporting to strong leadership.

• Willingness to perform varied tasks from office admin to warehouse support and retail sales.

• Available for a 5-day work week involving retail hours and weekends with no hybrid or remote work.