Retail Assistant

SUMMARY:
Retail assistant needed for dynamic, boutique Gelato Store

POSITION INFO:

Position: Retail Assistant
Company: Boutique Gelato Company
Location: Cape Town, Western Cape, South Africa

About Us:
We are a boutique gelato company based in Cape Town, known for our handcrafted, artisanal flavours and commitment to quality. As we expand, we are looking for a dedicated and experienced Retail Assistant to help maintain high operational standards across our locations.

Key Responsibilities:
• Rotate between various store locations to fill in for staff shortages and support operations.
• Assist with staff training and ensure adherence to company procedures and service standards.
• Provide excellent customer service and contribute to a welcoming store atmosphere.
• Handle point-of-sale transactions efficiently and accurately.
• Maintain cleanliness and stock levels in stores.
• Support store management in daily retail operations.

Requirements:
• Minimum of 5 years of experience in a food or hospitality environment.
• Strong leadership and interpersonal skills.
• Willingness to work long hours, including weekends, public holidays, and night shifts.
• Own reliable transport is essential.
• Flexibility to travel between multiple store locations.
• Ability to work under pressure and in fast-paced environments.
• High standards of professionalism, reliability, and initiative.

What We Offer:
• A dynamic role with exposure to multiple retail environments.
• Opportunities for professional development and leadership training.
• A supportive team culture committed to excellence.
• Competitive salary and work perks.

How to Apply:
If you have a strong background in food or hospitality, a flexible work ethic, your own reliable transport, and a passion for team development and retail excellence, we want to hear from you!