Admin Sales Assistant (Retail) - Paarl

SUMMARY:
Our client based in Paarl is seeking a reliable, organised, and dynamic Administrative and Sales Assistant to join their retail team.

This role requires someone with strong administrative skills, excellent customer service, and the ability to manage a wide variety of tasks efficiently. You will work closely with management and provide support in both administration and sales.

POSITION INFO:
Requirements:
Strong organisational and administrative skills.
Experience in sales and customer service.
Good communication skills (written and verbal).
Basic computer literacy (MS Excel, email, etc.).
Problem-solving ability and attention to detail.
Ability to work independently and in a team.
Reliable and professional.


Key Responsibilities:
Administration:
File documents for suppliers, stock, and general admin (support provided if needed).
Follow up on outstanding credit notes with suppliers via email or phone (support provided if needed).
Check and manage emails daily.
Arrange payments and courier/postal services as required (support provided if needed).
Process debit notes and send to suppliers for credit notes.
Weekly review of stock invoices – record on Excel, compare with month-end statements, and confirm credit notes have been processed.
Send a complete Excel spreadsheet to the responsible manager by month-end.
Bind monthly cash-ups and store them securely.
Prepare a monthly work schedule and timesheet for all staff and send for approval.

Stock Control:
Assist with physical stocktakes.
Investigate stock discrepancies when necessary.
Generate daily reports and verify sales and other entries.

Sales and Customer Service:
Provide excellent customer service in-store.
Develop good knowledge of all brands we sell.
Handle incoming calls and customer queries professionally.
Help maintain the cleanliness and organisation of the store.
Assist with visual merchandising if needed.
Handle cash/card transactions and complete daily cash-ups.
Send proof of payments to management group and responsible parties before stock dispatch.
Contact service providers like Platinum when necessary.

Please send your cv, references, salary expectation and photo to: