SUMMARY:

Restaurant Manager

About the Role

POSITION INFO:

What You Bring

• Recognised qualification in Hospitality Management or related field
• Minimum 3 years management experience within a 5-star hotel or high-end restaurant and event setting
• Strong knowledge of restaurant operations and fine dining service
• Proficiency in MS Office and hotel operating systems including Opera PMS, Micros POS and EMS
• Excellent communication and interpersonal skills
• Good financial acumen and commercial awareness
• High attention to detail and consistency in food, drink and service delivery
• Strong problem-solving and decision-making skills
• Ability to manage conflict and challenging situations with confidence and diplomacy
• Flexible availability including weekends, public holidays and evenings

What You Will Do

• Lead daily restaurant operations with a focus on service excellence and guest satisfaction
• Foster a culture of continuous development, coaching and accountability within the team
• Maintain consistency in food and beverage presentation, guest interaction and service delivery
• Monitor staffing levels, scheduling and productivity to meet service demands and cost targets
• Drive revenue, efficiency and guest retention initiatives
• Manage inventory, ordering, stock control and cost management
• Perform all required audits, daily banking checks and administration processes
• Manage team performance, scheduling, training and performance evaluations
• Facilitate disciplinary processes as required
• Ensure full compliance with health, safety and hygiene standards