Restaurant General Manager (RGM)

SUMMARY:
Lead and Manage restaurant operations, lead and manage staff and ensure customer satisfaction.

POSITION INFO:

Job Title: Restaurant General Manager (RGM)

Location: Western Cape, City of Cape Town, Cape Town

Job Type: Permanent, expected to work Full-Time hours

Primary Industry: Travel, Leisure, Tourism and Hospitality

Secondary Industry: Travel, Leisure, Tourism and Hospitality

Salary: ZAR35000 - ZAR40000 Per month

Job Description:

Job Duties:

• Oversee daily operations of the restaurant
• Manage and lead a team of staff members
• Ensure high levels of customer satisfaction
• Develop and implement operational policies and procedures
• Monitor financial performance and make adjustments as needed
• Maintain inventory levels and order supplies as required
• Handle customer inquiries and resolve any issues
• Ensure compliance with health and safety regulations

Required Qualifications:

• Proven experience in a similar role within the hospitality industry
• Strong leadership and management skills
• Excellent communication and interpersonal abilities
• Ability to work well under pressure

Education:

• Degree or equivalent qualification in Hospitality Management or related field

Experience:

• Minimum of 5 years' experience in restaurant management

Knowledge and Skills:

• Understanding of food and beverage operations
• Proficiency in financial management
• Knowledge of health and safety regulations

Preferred Qualifications:

• Certification in Food Hygiene and Safety
• Additional training in leadership or management

Working Conditions:

• Fast-paced restaurant environment
• Does require evening, weekend, and holiday work
• Physical demands such as standing for long periods and lifting heavy objects