Residential Sales Administrator

SUMMARY:
This role is essential to the efficient operation of the residential sales team.

POSITION INFO:

Residential Sales Administrator
Support a Respected London Estate Agency – Fully Remote from South Africa
Remote | Residential Property Sales | R28,000 per month

About Our Client
Our client is a highly regarded, independent estate agency specialising in residential sales across Prime Central and Greater London. Known for their professionalism, local expertise, and commitment to client care, they blend modern systems with a personal touch to deliver exceptional service. As their sales department grows, they are seeking an experienced administrator to join their remote team.

The Role: Residential Sales Administrator
This role is essential to the efficient operation of the residential sales team. You will work closely with sales negotiators to manage applicant data, support compliance processes, and help drive viewing activity. Your organisational skills and proactive communication will help ensure a smooth and professional experience for both clients and the internal team.

Key Responsibilities

• Minimum 1–2 years'' experience in estate agency or residential property sales administration
• Re-qualify sales leads to assess buyer motivation and updates in requirements
• Maintain and clean CRM records, tagging or removing inactive or unsuitable leads
• Conduct outbound applicant calls to generate viewings
• Support AML compliance checks in line with UK property legislation
• Prepare and issue sales memorandums after offers are agreed
• Upload and manage applicant data across property platforms (e.g., LonRes or similar)
• Assist with building automated communication journeys for applicant engagement

About You

• 1–2 years of relevant experience in estate agency or residential property sales administration
• Strong telephone manner and communication skills
• High attention to detail and organised working style
• Comfortable using CRMs and property platforms
• Familiarity with AML requirements in residential property (training can be provided)
• Self-motivated, process-oriented, and reliable
• Friendly, professional, and committed to excellent client service