Rental Administrator

SUMMARY:
Introduction:
Our client operates within the real estate sector and is seeking to appoint a Rental Administrator to join their rental administration team. This position is based in-office in Kramerville, Sandton.

Job Purpose: 
To provide effective administrative and financial support to the rentals department by accurately processing lease agreements, managing invoicing and monthly payments, and maintaining landlord and tenant accounts with a high level of accuracy and attention to detail.

POSITION INFO:
REQUIREMENTS
Minimum education (essential):

• National Senior Certificate
• Tertiary education would be advantageous

• 1–3 years (administrative and/or finance-related experience

• General administrative support
• Working with invoices, payments, and basic financial documentation
• Client communication and coordination
• Managing records and documentation accurately

• Strong numerical ability and basic accounting understanding
• High attention to detail and accuracy
• Strong organisational and time-management skills
• Clear written and verbal communication skills
• Ability to work confidently with invoices, calculations, and client accounts

• Fluent in English
• Ability to work in-office, Monday to Friday, 08:30–17:00
• Team-oriented with a positive and proactive attitude

• Processing and checking lease agreements for accuracy and completeness
• Ensuring all supporting documentation is received and filed correctly
• Maintaining up-to-date rental records and documentation
• Adhering to internal processes and compliance requirements

• Preparing and issuing invoices to clients accurately and timeously
• Managing monthly rental payments and allocations
• Calculating shortfalls, adjustments, and basic reconciliations
• Assisting with landlord account administration

• Communicating professionally with landlords and tenants
• Responding to queries related to accounts, payments, and documentation
• Maintaining positive client relationships through effective service delivery
• Escalating issues where necessary in a timely manner

• Ensuring all work is completed with a high level of accuracy
• Identifying and correcting discrepancies proactively
• Following procedures consistently and thoroughly
• Maintaining confidentiality of client and financial information

• Working collaboratively within the rental administration team
• Demonstrating a positive, diligent, and optimistic attitude
• Showing willingness to learn and grow within the business
• Supporting team objectives and contributing to a healthy team culture