Receptionist / Personal Assistant

SUMMARY:
Receptionist - Personal Assistant

POSITION INFO:

Our client is looking for a professional and friendly Receptionist / PA to be the face of their office and provide high-level support to senior executives. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and is passionate about delivering excellent customer service.

Key Responsibilities:

• Answer and direct incoming calls, take messages when needed
• Greet visitors and clients, offering refreshments and a warm welcome
• Assist with preparing beverages for meetings
• Schedule internal, external, and virtual meetings for executives
• Support Office Assistants with daily tasks
• Order gifts for clients and staff
• Coordinate courier services and manage parcel deliveries
• Manage building access, keys, and remote controls
• Arrange travel, car rentals, and accommodation for staff
• Manage diaries for the CEO, CFO, and GM, and follow up on requests
• Reconcile executive claims (fuel, credit card reimbursements, etc.)
• Organise catering for meetings, workshops, and executive functions
• Coordinate building maintenance (e.g., lighting, aircon, repairs)
• Manage alarm systems and front door keys
• Book meeting rooms and maintain the Outlook calendar
• Handle weekly grocery shopping for the office
• Assist the marketing team with events and campaigns
• Provide admin support to sales and other departments as needed

Requirements:

• Grade 12 (Matric)
• Diploma in Business Administration or Office Management (preferred)
• 2–3 years’ experience in a similar role
• Proficient in MS Excel (advanced), Word, and Outlook
• Excellent communication and customer service skills
• Friendly and professional telephone manner
• Strong organisational and time management skills
• Able to multitask and work well under pressure
• High attention to detail and integrity
• Proactive and resourceful