SUMMARY:
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POSITION INFO:
Location: Pretoria East
Type: Full-Time, On-Site
Salary: Market-Related (Based on Experience)
Apply:
Subject line: Medical Receptionist PTA East
About the Opportunity
A well-established Medical Bureau in Pretoria East is seeking a dependable, detail-oriented, and experienced Medical Receptionist to join their administrative team. This front-line position is ideal for someone with hands-on experience in capturing medical claims, strong typing accuracy, and a high level of professionalism when engaging with practices and patients.
You will play a key role in supporting the smooth operation of the bureau, ensuring efficient communication, data accuracy, and quality service delivery.
Key Responsibilities:
- Greet all patients and visitors professionally and courteously
- Answer and manage incoming calls; route messages accurately
- Register and update patient information in the medical billing system
- Capture patient information and medical aid claims on the system accurately and promptly
- Liaise with patients, medical aid schemes, and the healthcare team
- Provide general administrative support: scanning, filing, correspondence
- Maintain confidentiality and accuracy in handling sensitive medical data
- Assist with appointment scheduling and patient queries
Minimum Requirements:
- Matric / Grade 12 (Essential)
- Minimum 2 years’ experience in a medical receptionist or admin role
- Hands-on experience capturing medical claims (Essential)
- Valid driver’s license and own transport (Essential)
Technical Skills:
- Computer literacy (MS Word, Excel, Outlook)
- Typing speed: Minimum 35–45 words per minute
- High level of accuracy in data entry and claims processing
- Familiarity with medical billing systems (advantageous)
Advantageous
- Experience in a Medical Bureau or Specialist Practice
- Familiarity with medical billing systems
- Understanding of ICD-10 coding and PMB protocols
Ideal Candidate Profile:
- Strong sense of responsibility and ownership
- Able to work independently and as part of a team
- Excellent communication and interpersonal skills
- Professional, calm, and customer-service driven
- High attention to detail and strong organisational skills
- Maintains discretion with confidential patient information
How to Apply:
Send your CV and a cover letter to:
Subject line: Medical Receptionist PTA East
If you do not receive feedback within 2 weeks, please consider your application unsuccessful.
