Receptionist

SUMMARY:
Receptionist required for a very switchboard in CT

POSITION INFO:

Responsibilities

Reception Duties

• Greet and assist visitors, suppliers, and customers in a professional manner.
• Answer and direct incoming calls, emails, and queries promptly.
• Maintain a welcoming and organized reception area.
• Handle customer enquiries and escalate complaints to the relevant manager.

Administrative Duties

• Prepare, file, and maintain company documents, invoices, and correspondence.
• Assist with payroll inputs, staff attendance registers, and leave records.
• Capture daily sales reports and reconcile petty cash.
• Support HR functions, including onboarding documentation and personnel file updates.
• Schedule meetings, prepare agendas, and take minutes when required.
• Order and manage office supplies, stationery, and consumables.
• Assist with compliance documentation (health & safety, food safety, labour law).
• Provide administrative support to store managers and area managers.

Requirements:

• Matric / Grade 12 (essential).
• Certificate or diploma in Administration, Office Management, or related field (advantageous).
• 1–3 years’ experience in reception or administrative roles, preferably in retail or fast food/QSR industry.
• Computer literacy: MS Office (Word, Excel, Outlook, PowerPoint).
• Knowledge of payroll systems or POS systems (advantageous).

• Reliable and punctual.
• Presentable and professional demeanor.
• Adaptable and able to work under pressure.