Receptionist

SUMMARY:
A new role is available for a Receptionist for our client in the Chemical Industry, based in Durban.

POSITION INFO:

Provide receptionist and administrative support to the Sales and Warehouse teams, including handling calls, processing orders, and assisting with customer service and dispatch functions.

Key Responsibilities:

• Operate the switchboard and transfer calls.
• Forward customer orders to the sales team promptly.
• Assist with order processing and liaise between sales, customers, and supply chain.
• Handle customer queries (e.g., providing proof of delivery or trip sheets).
• Convert picking slips to invoices and assist with final dispatch documentation.
• Provide regular updates on order status to clients and the sales team.
• Record and follow up on customer complaints.
• Perform general administrative duties as needed.

Requirements:

• Grade 12 (Matric).
• 2–3 years of admin experience.
• Intermediate MS Office skills.
• Experience with ERP systems (Syspro is a plus).

Personal Attributes:

• Professional, well-spoken, and presentable.
• Strong communication and coordination skills.
• Able to meet deadlines, work under pressure, and function both independently and in a team.