Reception Manager - Benoni Northmead

Recruiter:

HR Genie

Job Ref:

RM - Bennorth

Date posted:

Wednesday, June 2, 2021

Location:

Benoni North, South Africa

Salary:

Market related

SUMMARY:
Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed

POSITION INFO:

Purpose of the job:
Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.

Key Results Areas include:

Monitoring of access and overrides for staff and members
Managing of Receptionist
Training of Receptionist
Reception stock control
Resolving member complaints
Communication with members and staff
Cash management
Assisting with Club Administration when necessary – covering for Club Administrator

Experience & Competencies:

Intermediate PC skills
Previous experience within a front desk/hotel reception or welcome desk position added advantage
Display friendly and efficient qualities that reflect the Planet Fitness way
Advanced levels of accuracy
Proven track record in managing staff, planning, organising, conflict handling and problem solving
Ability to motivate staff and lead by example
Have excellent communication skills and be able to liaise at all levels
Possess high level energy levels
Display uncompromising levels of honesty and integrity
Must be able to work shifts
Reliable transport

You are invited to send your Cv to the Club General Manager : <--------Please upload your CV here--------

** Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessfull.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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