SUMMARY:
Facilities Officer - Johannesburg
POSITION INFO:
Job Title: Facilities Officer
Business Unit: Corporate Support
Reporting Line: Manager: Facilites and OHS
Relationships: Internal
Relationships: External
- Service Providers
- Cleaning Service Provider
Main Purpose of Job:
To coordinate and facilitate the maintenance, buildings and assets.
Key Responsibility Areas:
Building Management Maintenance
- Receive maintenance calls logged by staff members and liaise with the relevant service provider to attend to the maintenance request.
- Coordinate building maintenance contractors'' response to repair requests within the allocated tunaround time.
- Monitor that all repairs and maintenance to buildings and infrastructure are performed properly.
- Coordinate maintenance of the Head Office in accordance with Health and Safety regulations.
- Liaise with the appointed Landlord on property management matters.
- Monitor performance of cleaning contractors to ensure that agreed levels of cleanliness are achieved.
- Coordinate the pest control and deep cleaning services on a quarterly basis at Head Office in accordance with service level agreements.
- Compile maintenance reports for submission to the IT Manager.
- Check that all builsing areas are in compliance with OHSA, with emergency exits clearly marked.
Facilities Management
- Monitor that the design of existing or new offices are in compliance to the standarised design.
- Coordinate refurbishment projects for new and existing offices.
- Administer the maintenance of the security systems and schedule regular maintenance and testing to ensure response time in an emergency is adequate.
- Coordinate and monitor the safe storage of excess furniture.
- Manage the reception area to ensure the reception desk is sufficiently resourced at all times and that the image is maintained.
- Purchase office consumables for Head Office to ensure sufficient supply of groceries and stationery.
- Conduct monthly stock takes to determine the level of stock is maintained and produce reports for submission to the IT Manager.
- Preparing documents to put out tenders for contractors.
- Investigating availability and suitability of options for new premises.
- Managing and leading change to ensure minimum disruption to core activities.
- Directing, coordinating and plannning essential central services such as reception, security, maintenance, mail, cleaning, catering, waste disposal and recycling.
- Ensuring the building meets health and safety requirements and that facilities comply with legislation.
- Planning best allocation and utilization of space and resources for new buildings, or re-organizing current premises.
- Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
- Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences.
Maintenance of Office Equipment
- Coordinate the maintenance of office equipment to ensure equipment is in sound working order at all times.
- Arrange for the servicing of office equipment in accordance with service level agreement terms and conditions.
Service Provider Management:
- Monitor the performance of service providers in accordance with procurement policies and procedures.
- Monitor compliance of all suppliers used to legislation and regulations.
- Maintain a central supplier database.
- Resolve supplier disputes and escalate to IT Manager when required.
- Support thr drive in BEE procurement throughout to achieve the appropriate BEE targets.
- Provide advice and support to service providers during the tender process.
- Maintain sound business relationships with service providers.
Qualifications & Experience:
- National Diploma in Property Management or Facilities Management or equivalent
- Three years'' experience in facilities maintenance or office administration
- Three years'' experience in Occupational Health and Safety Management
Competencies Required:
Technical Competencies
- Administration Support
- Scheduling and Coordination
Service Competencies
- Customer / Citizen Service and Orientation
- Stakeholder Engagement
- Team Player
Behavioural Competencies
- Action Orientation
- Attention to Detail
- Diligence
- Professionalism
If you meet the above requirements and have the relevant qualifcations and experience, please apply by submitting your CV.
