Reception / Admin Assistant

SUMMARY:
A well-established company in Hermanus is looking for a Reception / Admin Assistant to join their busy, growing office.
This is a front-of-office position for someone who takes pride in their appearance, communicates warmly and professionally, and wants a long-term career, not a short stop. You'll be the first face and voice clients experience, so a calm, polished manner (in person and on the phone) is essential.

About the Team

• Teamwork:  supporting one another and working toward shared goals
• Open, honest communication:  respectful and constructive, even when addressing challenges
• Maturity and professionalism: calm under pressure, accountable, courteous to colleagues, clients and contractors
• Exceptional client service:   responsive, personalised, client-first
• Strong work ethic: dependable, takes pride in the work, goes the extra mile
• Continuous improvement:  embraces better processes and new technology, including AI tools
• Integrity and respect:  non-negotiable, both in and out of the office
• Growth mindset: proactive, coachable, and full of ideas

POSITION INFO:

Role:  Reception / Admin Assistant
Location:  Western Cape, Overberg, Hermanus
Salary:  R8 000 - R12 000

What You'll Be Doing

• Reception duties, being the welcoming face and voice of the office
• General administration and accurate record keeping
• Quality-checking property listings and photographs (a sharp eye for detail is a must)
• Social media content and advertising, including working in Canva and AI-based tools
• Coordinating contractors and following jobs through to completion
• Following up on payments and keeping clients updated
• Preparing weekly statistics and taking minutes at the weekly sales meeting
• General office support, stationery orders, key cupboard control, team-building coordination
• Keeping the office tidy, professional and positive
• Jumping in wherever needed, it's a small team, and everyone helps everyone

What We're Looking For

• A stable, dependable work history
• Confident, all-round computer skills
• Comfortable creating social media content (Canva) and learning AI-based tools
• Excellent attention to detail, spelling, listings, admin accuracy
• A polite, professional telephone manner and strong people skills
• A well-presented, professional appearance
• Good time management and the ability to juggle multiple priorities
• Own reliable transport
• Fluent in both English and Afrikaans
• A genuine team player 
• Reliable and consistently present, this is a front-line role
• Able to work independently, take ownership, and use initiative
• Organised, accountable, and committed to a high standard of work