RECEPTIONIST

RECEPTIONIST

PERMANENT

MASIPHUMELELE: FISH HOEK

The Desmond Tutu Health Foundation (DTHF) is a registered non-profit organisation focused on the pursuit of excellence in research, treatment, training and prevention of HIV and related infections in Southern Africa. 

We have fantastic job opportunities across our businesses for talented people wanting to realize their full potential. Could that be you? If so, we invite you to explore the possibility of joining us to play your part in Desmond Tutu Health Foundations’ exciting future.

The main purpose of the position is to create a warm and welcoming environment for participants, staff, visitors and callers and to ensure they are attended to efficiently and respectfully.

Minimum Requirements:

• Grade 12 Certificate
• At least 1- year experience in a similar role
• Computer skills (Email, Microsoft Word, Excel, PowerPoint)
• Excellent Communication (verbal and written) skills
• Strong administrative skills
• Excellent ability to build interpersonal relationships
• Strong client focus
• Ability to work in a team
• Strong work ethic
• Detail oriented and capable of completing study documentation legibly and accurately
• Ability to multi-task

Advantageous:

• Valid Good Clinical Practice (GCP) Certificate
• Office Administration qualification

Responsibilities:

Management of Reception area

• Create warm welcoming environment for all participants, and visitors
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Managing switchboard – answering, screening, forwarding calls and taking messages
• Notify catering staff to prepare refreshments for participants
• Keep reception area tidy and presentable
• Receive and sort mail and deliveries

Research administration

• Check co-enrolment
• Update locator information
• Schedule next visit
• Add and reimburse using PIPER
• Add next visit packs
• Ensure participant binders are neat and complete
• Completeness check of visit check list
• Update white board with participant details
• Be in contact with clinical team to alert them to arrival of participants
• Prepare and send the daily report

 General Administration                     

• Filing
• Photocopying
• Preparation of participant folders
• Ensuring clinical rooms are stocked adequately with study documents

Values fit:  Passion Innovation Progress Integrity Respect Excellence

Submit CV, motivation letter with certified copy of highest qualification and details of three (3) current contactable referees by 04 August 2022. Incomplete applications will not be considered.

Visit the DTHF Career page to view the advert -DTHF-C069 and apply: