Quality Officer

SUMMARY:
Are you passionate about doing things the right way—every time? We’re looking for a Quality Officer who loves details, thrives on problem-solving, and takes pride in setting high standards. In this role, you’ll be the champion of quality, making sure our processes, products, and services consistently meet (and exceed!) regulatory requirements and customer expectations. You’ll design and maintain smart quality systems, lead inspections and audits, and spot opportunities to make great things even better. Working side by side with our management and operational teams, you’ll help build a culture where quality, compliance, and continuous improvement aren’t just goals—they’re part of how we do business every day.

POSITION INFO:
JOB DESCRIPTION INFORMATION:
 
Job Title:                                 Quality Officer
Employment Type:               1 Year contract (Extendable) 
Work Model:                          Onsite
 

JOB CONTEXT:

We’re on the lookout for a passionate and detail-driven Quality Officer whichis responsible for promoting, implementing, and maintaining a safe, healthy, and compliant work environment while ensuring that quality standards are consistently met across all operations. As a Quality Officer, the role involves developing and enforcing safety policies and procedures, conducting regular inspections, audits, and risk assessments, and identifying potential hazards to prevent incidents and injuries. The Quality Officer also ensures compliance with all relevant safety regulations, industry standards, and internal quality requirements. In addition, the role includes providing safety and quality training to employees, maintaining accurate records and documentation, investigating incidents and non-conformances, and supporting continuous improvement initiatives to enhance overall safety performance and quality outcomes within the organization.

Duties and Responsibilities:
Safety:

• Develop and implement company-wide safety policies and procedures based on regulatory requirements and best practices.
• Ensure that safety policies are effectively communicated to all employees and contractors.
• Conduct regular inspections and audits of work areas, equipment, and processes to identify potential hazards or violations.
• Prepare detailed reports of findings and recommend corrective actions to mitigate risks.
• Organize and conduct safety training programs for employees on topics such as hazard identification, emergency response, and use of personal protective equipment (PPE).
• Provide guidance and support to supervisors and managers to ensure safety compliance within their departments.
• Coordinate safety committee meetings and initiatives to address safety concerns and promote employee participation in safety initiatives.
• Collaborate with management and department heads to integrate safety practices into daily operations
• Investigate accidents, incidents, near misses, and safety-related complaints to determine root causes and recommend preventive measures.
• Maintain records of incidents and ensure that corrective actions are implemented to prevent recurrence.
• Develop and implement emergency response plans and procedures, including evacuation drills and response protocols.
• Maintain emergency equipment and supplies, ensuring readiness for use.

• Perform inspections of raw materials, components, and finished goods.
• Conduct in-process checks to ensure production standards are met.
• Use measuring tools and equipment (e.g., calipers, micrometers, gauges) to verify product dimensions and specifications.
• Follow and enforce company quality control processes and SOPs (Standard Operating Procedures).
• Assist in establishing quality benchmarks and inspection protocols.
• Implement corrective actions to resolve identified quality issues.
• Record and maintain detailed inspection reports, testing results, and non-conformance data.
• Prepare reports for internal review or audits on quality performance.
• Maintain calibration logs for inspection equipment and tools.
• Work closely with production, engineering, and procurement teams to resolve quality-related issues.
• Communicate defects, rework, or quality risks to supervisors and stakeholders.
• Coordinate with external auditors and regulatory bodies during inspections.

• Matric Certificate.
• Diploma or degree in Quality Management, Occupational Health & Safety, Engineering, or a related field.
• 5 - 10 Years’ experience.
• Certification in Occupational Health and Safety (e.g., OSHA certification) is preferred.
• Proficiency in Microsoft Office Suite and safety management software.

• Proven work experience as a Quality Officer, Safety Officer, Safety Coordinator, or similar role.
• Stay informed about current and emerging health and safety legislation and regulations.
• Strong analytical skills and attention to detail in identifying hazards and assessing risks.
• Excellent communication and interpersonal skills, with the ability to influence and engage others in safety initiatives.

• Will be agreed based on qualifications, experience and previous earnings.