Quality Lead

SUMMARY:
About Us

National Renal Care is a leading provider of comprehensive kidney disease management in South Africa. We foster a collaborative work environment where compassion, digital innovation and clinical excellence come together to deliver high-quality, person-centred care.

We are seeking a qualified, goal-driven and self-motivated Quality Lead to join our multidisciplinary team.

Purpose of the Role

The Regional Quality Lead provides strategic and operational clinical leadership to improve the quality, safety, effectiveness and consistency of patient care across all dialysis modalities, including Chronic Haemodialysis (CHD), Peritoneal Dialysis (PD) and Acute Dialysis services.

The role partners with the Operations Manager, Business Manager, Unit Leaders and multidisciplinary teams to drive clinical excellence, evidence-based practice, continuous quality improvement and patient-centred care throughout the region.

The Regional Quality Lead is responsible for monitoring and improving regional clinical outcomes, supporting implementation of National Renal Care's Clinical Governance Framework, facilitating education and professional development, strengthening clinical capability, and promoting a culture of continuous improvement, accountability and innovation.

The role provides expert clinical guidance, analyses quality indicators, supports improvement projects, manages regional quality risks, contributes to policy development and implementation, and ensures compliance with organisational policies, professional standards and legislative requirements.

The Regional Quality Lead contributes to National Renal Care's strategic objectives by improving patient outcomes, reducing unwarranted variation in care, supporting value-based healthcare initiatives, enhancing the patient experience and strengthening clinical governance across the organisation.

POSITION INFO:
Minimum Requirements

Qualifications

• Registered Professional Nurse or Clinical Technologist registered with the Health Professions Council of South Africa (HPCSA) or South African Nursing Council (SANC), as applicable.
• Postgraduate qualification in Nephrology or Health Sciences a must.
• Qualification in Quality Management, Clinical Governance or Healthcare Management will be advantageous.
• Assessor, Moderator or Facilitator qualification advantageous.

• Minimum five years' renal clinical experience.
• Minimum three years' experience in clinical leadership or quality management.
• Demonstrated experience in dialysis quality improvement.
• Experience analysing clinical quality indicators and performance data.
• Experience facilitating multidisciplinary teams.
• Experience in policy implementation and clinical governance.
• Experience conducting clinical audits and investigations.
• Experience delivering education and clinical training.
• Project management experience within healthcare.
• Experience implementing evidence-based practice initiatives.

• Value-Based Healthcare
• Evidence-Based Practice
• Quality Improvement Methodologies
• Root Cause Analysis
• Clinical Risk Management
• Infection Prevention and Control
• Renal Clinical Guidelines
• Patient Safety Principles
• Mortality and Morbidity Review Processes
• PREMs and PROMs
• National Renal Care clinical policies
• Healthcare legislation
• POPIA
• Occupational Health and Safety legislation
• Relevant HPCSA and SANC professional standards
• Data interpretation and quality dashboards
• Microsoft Office Suite

• Opportunity to work within a patient-centred, multidisciplinary environment.
• Exposure to innovative renal care practices.
• Ongoing professional development and learning opportunities.
• A culture built on compassion, collaboration and clinical excellence.

• Appropriate pre-employment screening, including reference checks, may be conducted with current and previous employers. For internal applicants, reference checks may be conducted with current and previous line managers.
• Applicants requiring reasonable accommodation are encouraged to notify the Company during the recruitment process.
• By submitting your application, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA and applicable legislation.
• Unsuccessful applicants' personal information will be retained for six (6) months following the conclusion of the recruitment process, after which it will be securely destroyed or anonymised unless otherwise required by law or requested by the applicant.