Property Administrator (Bloemfontein)

SUMMARY:
Perform full administrative function in lease preparation and conclusion as well as effectively manage arrears and tenant queries.

POSITION INFO:

KPA/KPI

Tenant Administration

• Load and update Tenant on the In-house PIMS system;
• Tenant Statements:
  • Receipt allocations from Bank Statements
  • Current expiries
  • Interest generation
  • Meter reading generation
  • Manual billings/adjustments/recoveries
  • Lease billings
  • Debit Run
  • Finalized statements to Tenants
  • Debit Orders
  • Reconciliations and resolution of queries
  • Tenant Turnover
  • Finalize vacated Tenant accounts and Deposit refunds

Lease Administration

• Obtain Credit Check and FICA where necessary
• Raise Lease input summary (LIS)
• Raise lease on the In-house PIMS system
• Update Lease Register
• Handle all leasing matters with the leasing department
• Annual Municipal and Rates increases

Arrear Administration

• Following up on outstanding payments
• Update the Arrears report
• Update and utilize company credit control service provider facilities (TPN)
• Prepare handover to Legal Credit Controller where applicable

Property Administration

• Maintain Property and Unit data on In-house PIMS system
• Notify Utility Company of any tenant changes/updates and Accruals monthly
• Maintain Parking Schedules and Access discs
• Processing of Municipal and other invoices
• Account Reconciliations
• Consolidation of monthly management reports

 SKILLS AND COMPETENCIES ESSENTIAL TO THE POSITION

You should have/be:

• Very strong communication skills
• Innovative thinking and ability to follow process
• Dynamic and enthusiastic
• The ability to interact professionally with tenants
• Competent time management skills
• Professional attitude and capability and personal initiative
• Be deadline driven
• Excellent attention to detail and numerate accuracy
• Experience in Body Corporate and Sectional Title administration will be advantageous

Business

• Excellent communication and interpersonal skills on all levels.
• Strong negotiations skills.
• Dynamic and enthusiastic
• The ability to interact professionally with tenants
• Competent time management skills
• Professional attitude and capability and personal initiative
• organisation and project management skills.
• Flexibility to work outside of office hours for centre events, activations or weekends

Human Capital

• Transparent honesty.
• Reliability.
• Positive Attitude and highly motivated
• Lead by example.
• Assertive and effective communication.
• Sensitive to client and staff requirements and problems.
• Ability to create a professional office environment
• Organization and planning skills.
• Demonstrate strong moral values, empathy, passion, career aspirations, and positive living

QUALIFICATIONS AND EXPERIENCE

Qualifications

• Grade 12 (Matric), Relevant Diploma, Strong Proficiency in relevant computer packages (MS Office) and software package

Experience

• A minimum of 5 years’ experience in Property Administrator role and Financial accounting experience
• Customer Service experience
• Background in Property Leasing
• Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS or MDA)