I am seeking a Property Portfolio Administrator to join my clients’ growing team!
Requirements:
- NQF 4 in Real Estate or working towards completing NQF 4 in Real Estate
- A minimum of 2 years’ experience in a similar position
- Experience with rentals
- Experience with Payprop
- Experience with Red Rabbit
- Excellent administrative skills
- Excellent communication skills and telephone etiquette
- Programs worked on include: Red Rabbit; Payprop; Excel; Google Docs
Responsibilities:
- Monthly list to the team on tenants that are vacating on allocated portfolio
- Send Vacating checklist to all tenants who give notice on allocated portfolio
- Attend AGMs on allocated blocks in person or via zoom
- Monthly walk around blocks managed and report to managing agents on findings – follow up on items that need to be attended to
- Receive rental application and open file on laptop, prepare all docs
- Upload lease to Payprop and debit order form
- Create property, create tenant and create invoices on Payprop.
- What accounts are being paid for the Landlord? Have the accounts redirected to the company and ensure the correct amounts are paid every month.
- Monthly statements to Landlord
- Monthly statements to tenants and invoices
- Attend monthly reconciliation of rental payments on allocated portfolio
- Attend monthly account payments for Landlord
- Attend to Deposit refund payments within 14 days
- Load deposit processing fee on deposit refunds
- Follow up on tenants in arrears as per strict process LOD on 4th of every month
- Investors to be kept updated on late payments at all times
- Have an action plan in place to collect arrears
- Eviction instructions to be handed to attorneys on behalf of owner if requested
- Download contracts expiring from Payprop according to 40/80 rule, negotiate renewals accordingly and ensure all invoices have been loaded
- When warning letters are received by Body Corporate, send to tenant and keep track that it is followed up on
- Attend to problems with water and electricity accounts
Maintenance on the Portfolio:
- Portfolios are split to a maximum of 350 properties per person
- Each Portfolio Administrator will have a list of approved contractors that they will work with
- Each contractor will sign a service level agreement (SLA) which must be adhered to
- Attend to all maintenance and exit inspection maintenance on allocated portfolio
Email your CV to
*Due to the high volume of applications received, if you are not contacted within 2 weeks, please consider your application unsuccessful.
