Portfolio Administrator - Cape Town, Northern Suburbs

Recruiter:

Service Solutions

Job Ref:

SSS/N

Date posted:

Thursday, April 28, 2022

Location:

CapeTown, South Africa

Salary:

Negotiable

SUMMARY:
Portfolio Administrator - Cape Town, Northern Suburbs

JOB DESCRIPTION:

Portfolio Administrator - Cape Town, Northern Suburbs

South Africa’s #1 Property Investment Company, is looking for a Portfolio Administrator to join their team in Cape Town.

To qualify for this position, you need:

NQF 4 or working towards completing your NQF 4
At least 2 years of experience in a similar position
Experience with rentals
Experience with PayProp
Great administrative skills
Excellent communication skills and telephone etiquette

You will work predominantly on the following programs:

Red Rabbit, Payprop, Excel, Google docs

Functions and responsibilities

Monthly list to team on tenants that are vacating on allocated portfolio
Send Vacating checklist to all tenants who give notice on allocated portfolio
Attend AGM’s on allocated blocks in person or via zoom
Monthly walk around blocks managed and report to managing agents on findings – follow up on items that need to be attended to
Receive rental application and open file on laptop, prepare all docs
Upload lease to payprop and debit order form
Create property, create tenant and create invoices on payprop.
What accounts are we paying for the Landlord? Have the accounts redirected to the company and ensure the correct amounts are paid every month.
Monthly statements to Landlord
Monthly statements to tenants and invoices
Attend to monthly reconciliation of rental payments on allocated portfolio
Attend to monthly account payments for Landlord
Attend to Deposit refund payments within 14 days
Load deposit processing fee on deposit refunds
Follow up on tenants in arrears as per strict process LOD on 4th of every month
Investors to be kept updated on late payments at all times
Have an action plan in place to collect arrears
Eviction instructions to be handed to attorneys o.b.o owner if requested
Download contracts expiring from payprop according to 40/80 rule, negotiate renewals accordingly and ensure all invoices have been loaded
When warning letters are received by Body Corporate, send to tenant and keep track that it is followed up on
Attend to problems with water and electricity accounts

Maintenance on the portfolio:

Portfolios are split to a maximum of 350 properties per person
Each Portfolio administrator will have a list of approved contractors that they will work with
Each contractor will sign a service level agreement (SLA) which must be adhered to
Attend to all maintenance and exit inspection maintenance on allocated portfolio

Please submit your CV, Recent picture of yourself and salary expectations to Gypsy on

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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