Pest Operations Manager Pietermaritzburg/Richards Bay

Duties & Responsibilities
In this role, the individual will be responsible for developing and implementing all tasks to grow and develop our new branch.
He/ she will need to effectively manage all tasks to expand our footprint in the KZN region and as the branch grows, to develop and manage the team who will carry out the Company’s objectives.
As such, the successful candidate that we are looking for must have sales and managerial experience.

1. Sales Activities (managing the entire sales pipeline from cold calling to deal closure)
a. Qualify prospective clients.
b. Conduct site surveys with prospective clients.
c. Write quality reports and proposals for prospective clients.
d. Present the above to prospective clients.
e. Ensure customer satisfaction.

2. Pest Management Activities
a. Carry out integrated pest management solutions tailored to each client’s needs.
This involves:
i. Inspecting buildings and premises for signs of pests or infestation.
ii. Determining the type of treatment needed to eliminate pests.
iii. Carrying out treatments in a timely and effective manner.
iv. Designing pest management plans.
v. Driving vehicles with equipment, maintaining vehicle inventory, and managing supplies as needed.

b. Record applicable pest data and write up monthly client reports.
c. Demonstrate excellent communication skills with clients.

3. Management Activities
a. Training and managing new employees.
b. General branch administration.
c. General financial administration, including budgeting and monthly reports at Board Level.
d. General human resources management.

Minimum Requirements
1. Minimum 5 years experience as a Pest Control Operator/ Officer with a managerial role.
2. Proven successful sales track record – i.e. winning new contracts.
3. Proven financial awareness of business plans and financial models.
4. Registered and valid P Number in Structural Pest Management and one other Pest Management Field.
5. Driver’s License with good driving experience. 
6. Advanced IT skills (particularly in Microsoft Office).
7. Excellent communication and customer service skills (being professional at all times when interacting with customers).
8. Physical stamina (being able to spend long hours on your feet, often crouching, kneeling, and crawling).

Is this for you?
We are looking for someone who has a goal-oriented attitude and strong planning and prioritization skills.
The individual should be proactive and analytical, able to push for targets and strive for success on their own.
Since this is a highly entrepreneurial role, we expect the individual to be flexible as the job requires much traveling, sales, and additional working hours to ensure success.

Successful candidates will be required to produce their relevant certification documents at the interview:

• Copy of ID
• Copy of Drivers license
• Copy of P Number