General Manager l Premium Grill & Hospitality Venue | Durban

SUMMARY:
A leading Durban restaurant, celebrated for its open-flame grilling

POSITION INFO:

General Manager

Premium Grill & Hospitality Venue | Durban

This is not for the faint-hearted.

A leading Durban restaurant, celebrated for its open-flame grilling and premium meat offering, is looking for a dynamic, hands-on General Manager to lead from the front, drive performance, and elevate an already strong reputation for outstanding guest experiences.

If you thrive in fast-paced environments, love building winning teams, and understand what it takes to run a high-performing hospitality operation — this is your opportunity.

What We Offer

• Competitive, performance-aligned salary package
• Leadership role in a high-energy, premium hospitality environment
• Accommodation option available to support relocation
• Opportunity to take ownership of a respected, high-performing venue

What You’ll Be Responsible For

• Leading daily restaurant operations across front and back of house
• Driving guest experience and service excellence
• Building, mentoring and retaining a high-performing team
• Managing costs, stock and operational efficiency
• Ensuring seamless coordination between kitchen and service teams
• Maintaining compliance with health, safety and labour regulations
• Supporting marketing initiatives and brand growth
• Driving menu and service innovation
• Managing reservations and guest flow during peak periods
• Maintaining strong financial reporting and budget discipline

What We’re Looking For

• Proven success managing premium restaurant operations
• Strong leadership presence with the ability to motivate and develop teams
• Excellent commercial understanding and cost control capability
• Passion for service excellence and guest satisfaction
• Ability to thrive under pressure and lead demanding service periods

KPIs & Measures of Success

• Revenue growth and profitability
• Guest satisfaction and reputation
• Operational efficiency and service flow
• Staff performance and retention
• Food and stock cost management
• Compliance and safety standards
• Brand visibility and market presence
• Innovation in guest experience
• Smooth reservation and service management
• Accurate financial reporting and cost control