Payroll Clerk / Co-Ordinator

SUMMARY:
This role ensures compliance with statutory requirements, supports employee queries

POSITION INFO:

Founded in 1988, our mission at Dream Hotels & Resorts is to deliver dynamic and exceptional hospitality solutions in Africa that connect local and global travelers to our communities in a sustainable and relevant manner. With a growing portfolio of 22 properties, including exclusive membership and ownership opportunities, we have adopted a more purposeful approach to the guest experience, leading with greater compassion and intent and creating a healthy balance between our actions, our communities, and the environment.

Here at Dream Hotels & Resorts, we actively reimagine a brighter future together. As we continue to expand extraordinary travel experiences, we will continue to challenge ourselves to lead with purpose, ensuring that we act with accountability and local impact.

Job Overview

The Payroll Co-Ordinator will be responsible for the accurate and timely processing of payroll and the administration of employee benefits. This role ensures compliance with statutory requirements, supports employee queries, manages leave and timekeeping records, and maintains accurate reporting for payroll and benefits. The ideal candidate is detail-oriented, accurate, and able to work independently while supporting the People and Finance teams.

Key Responsibilities

Payroll Administration

• Process end-to-end payroll accurately and on time.
• Ensure compliance with payroll laws, regulations, and company policies.
• Prepare and reconcile statutory submissions (SARS EMP201/EMP501, UIF, SDL, IRP5s, etc.).
• Manage payroll-related queries and resolve discrepancies.
• Maintain payroll records, including garnishees, pension schedules, union schedules, and staff loans.

Time & Attendance

• Maintain employee time and attendance records (EcoTime or equivalent).
• Ensure accurate capturing of leave and sick leave.
• Perform payroll-related HR record-keeping.

Benefits Administration

• Administer employee benefits including retirement funds, medical aid, funeral policies, and union agreements.
• Act as a point of contact for employee benefits queries.
• Coordinate with external brokers and service providers on benefits matters.

Compliance & Reporting

• Ensure payroll compliance with employment contracts, collective agreements, and labour legislation.
• Prepare monthly payroll reports, reconciliations, and cost-to-company calculations.
• Support reporting requirements for internal dashboards, management insights, and audits.

Process Support & Improvement

• Maintain and update payroll procedures and control matrices.
• Support continuous improvement of payroll processes to enhance accuracy and efficiency.
• Provide back-office support to HR and Finance teams as required.

Qualifications & Experience

• Diploma or Bachelor’s degree in Human Resources, Finance, or related field preferred.
• 3 years proven experience in payroll administration.
• Strong knowledge of SARS compliance, tax regulations, and payroll best practices.
• Proficiency in HRIS & payroll systems (SAGE 300 preferred).
• Advanced Excel skills and strong numerical accuracy.
• Experience with employee benefits administration advantageous.