Parts Sales Executive/Automotive

• Grade 12
• 3 years’ experience in similar role
• Must have experience in the Motor Industry in Part Sales
• Must have product knowledge - Automotive
• Computer literate MS Excel, MS Word, MS Outlook

Duties:

• Attend to queries and/or complaints from customers timeously and courteously
• Accurately capture customer information into the Customer Relationship Management (CRM) system
• Handle both Internal sales and Counter Sales
• Compile and send customer sales report to management weekly
• Communicate with customers and suppliers on the delivery of goods and services
• Responsible for processing and managing sales orders
• Responsible for preparing quotations as per customer requirements / queries / using a costing sheet
• Daily ordering of goods and products and helping external sales staff with quotes and orders
• Assist clients with any technical or sales inquiries and to liaise with local suppliers
• Handle telephonic inquiries from customers a professional manner and ensure orders are processed timeously
• Assist the sales team as and when required

Pursue orders by actively contacting customers telephonically on a weekly basis